Ratings based on 493 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Jose
Posted 13 Aug 2024
Very nice staff and facilities. Loved sauna and pool area
by A verified traveler
Posted 29 Jul 2024
Exemplary hospitality. All of the team at the Marriott have simply done their global chain super proud. Well done to all and many thanks for making our stay most memorable.
Thank you
by A verified traveler
Posted 27 Jul 2024
N
by A verified traveler
Posted 23 Jul 2024
Very good hotel and very comfortable
by A verified traveler from Riverside
Posted 18 Jul 2024
Very comfortable, well appointed rooms. Outstanding service from well-trained, courteous and friendly staff. Exactly what you would expect from a 5-star property.
Comment from Hotel Management
19 Jul 2024 by JW Marriott Hanoi, Hotel Management
Dear Van,It is amazing hearing your great compliments for our hotel and we appreciate your time to share.Looking forward to your next trip to Hanoi for another memorable experience at JW Marriott Hanoi.Best regards,My PhamQuality Manager
by A verified traveler
Posted 29 Jun 2024 on Hotels
by A verified traveler
Posted 21 Jun 2024 on Hotels
by A verified traveler
Posted 19 Jun 2024 on Hotels
by A verified traveler
Posted 18 Jun 2024
by A verified traveler
5 star service, amazing
Posted 16 Jun 2024 on HotelsMost amazing stay at a JW Marriott hotel. As always true 5 star service, attentive staff, delightful generously sized rooms and the most comfortable beds. Breakfast selection as always wide and full of international cuisine. Spa was good quality and very well priced. Would stay again in a heartbeat.
