Ratings based on 215 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Sheraton Hanoi West team, Hotel Management
Dear Steven,We're so glad you enjoyed your stay at Sheraton Hanoi West! It means the world to us. We strive to provide excellent service and are thrilled you had a positive experience. Thank you for choosing our hotel and we hope to see you again soon!Best regards,
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
6 Sep 2024 by Sheraton Hanoi West, Hotel Management
Dear Valued Guest, It's entirely our pleasure to have you here at Sheraton Hanoi West. Your valuable patronage and unwavering support bring out the best in us, and we could not have done it without you. Thank you so much for inspiring us in everything we do, and we sincerely hope to have you around for a very long time. Warmest regards,
by A verified traveler
Posted 4 Feb 2024
by A verified traveler
Posted 31 Jan 2024
It’s quite and there’s was lot of food options .Especially the breakfast was good.
by A verified traveler
Posted 7 Jan 2024
by A verified traveler
Posted 29 Dec 2023
Good property but far away from town centre, quite an inconvenience to get to and fro
by A verified traveler
Posted 21 Dec 2023 on Hotels
by A verified traveler
Posted 9 Dec 2023 on Hotels
by A verified traveler
Posted 23 Nov 2023 on Hotels
Everything was perfect
by A verified traveler
Posted 13 Nov 2023
Staff was incredibly knowledgeable
