Ratings based on 6 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
2.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
A Terrible Stay
Posted 24 Feb 2020 on HotelsI had booked this hotel for one night on 13th Feb 2020. We had come to Nallathaniya only to climb the Adam's Peak. We were to arrive in the evening, stretch out a bit, spend the night climbing Adam's peak and check out after breakfast.
As we were to spend just a few hours at the hotel, all that we expected was a decent room with a clean functional bathroom. Alas! we were in for a huge disappointment.
The room allotted to us was a tiny hole in the wall kind of room with just two beds,no chair or desk and no windows. One had to keep the main door open for ventilation. There was one wall fan which operated at single speed and did not oscillate.The list of amenities shown in the room description is wrong and fallacious. Please do not fall for it. A single small piece of soap passed for "free toiletries."
The bathroom had NO MIRROR. the faucets were leaky leaving the floor wet all the time. There was no foot mat/Bath mat either, resulting in the whole room becoming dirty on coming out of the bathroom.
The " free bottled water " was provided only on demand and apprising the management that it was part of the package.
To top it all, the lady at the reception was downright rude and haughty.
One lesson learnt from this experience is that the information given on Hotels.com is not always correct and there seems no accountability of the concerned hotel in case the client is denied the promised amenities
The breakfast was just adequate and simple.
by A verified traveler
Posted 12 Feb 2020 on Hotels
Hotel is in perfect location for the hike. Also they have a pool which looked wonderful.
Staff is super friendly and will help woth anything you need, food was good.
The room is a room, nothing special.
If you do stay try and stay on the pool side and it is on the main road and super noisy on the street side.
Definitely recommend this place.
by A verified traveler from Shenyang
Posted 3 Feb 2020
Really helpful and incredibly friendly staff. Maybe a little more than 10 minutes from the start of Adam’s peak but it’s wonderfully accessible. Food is yummy. View is gorgeous. My only complaint is that I had an incredibly cold shower, it did wake me up though ✨
Comment from Hotel Management
11 Feb 2020 by ushani, Hotel Management
thank you for your valuable review sir
there is hot water in shower i think you havent on the switch for hotwater, if you said us while your stay we could have shown, sorry for that
hope to see you again
thank you
by A verified traveler from Zürich
Posted 16 Mar 2020 on Ebookers
Nettot régulier, lieux propre et personnel aux petits soins
by A verified traveler
Posted 28 Feb 2020
Super aardig personeel hele mooie locatie en prima eten, ook heb Je er theeplantages vlak naast erg mooi om te zien.
by A verified traveler
Bra övernattningsställe vid toppbestigning
Posted 7 Jan 2020 on HotelsVi ville bara ha ett rum att förvara våra väskor i över natten och vila ett par timmar innan vi började vandringen kl 02. Tog det billigaste rummet och man fick väl vad man betalar för. Såg ut att finnas betydligt finare rum för den som vill ha det. Stickiga sängkläder, men det kändes rent i alla fall. Vi hade ett rum utan fönster och luktade instängt, men vi hade inte räknat med nåt annat. Mycket luktar i Sri Lanka pga fukten. Lokaliseringen är perfekt, 3-4 minuter från marknadsområdet där trailen börjar. Superfin utsikt och extremt trevlig personal, bra frukost för pengarna. Rekommenderar att beställa matsäck av hotellet att ta med på vandringen då detta funkade supersmidigt. Obs! Ta inte bussen från Hatton hit. Bättre med tuktuk. Bussresa var näradödenupplevelse och det var tydligen vedertaget att de körde som galningar fick vi reda på sen. Inte värt att sitta på helspänn i 70 min
Comment from Hotel Management
31 Jan 2020 by ushani, Hotel Management
thank you