Ratings based on 7 Verified Reviews

3.7 out of 5
100% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
2.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jan 2022 on Orbitz
5 out of 5
by A verified traveler

Posted 12 Jan 2022
Excellent property I am from USA an this is the best I have been treated since I left
5 out of 5
by A verified traveler

Posted 9 Jan 2022
Very nice and clean albeit noise from traffic.
5 out of 5
by A verified traveler from Nairobi

Posted 23 Aug 2019
Very nice hotel the beds were comfy and the rooms were spacious
Comment from Hotel Management
23 Aug 2019 by Legacy Hotel, Hotel Management
good afternoon, Thank you for your review concerning our facility. We are glad that you enjoyed staying with us. we are looking forward to hosting you again, offering you with our best services and meals. Regards, N.M Legacy Hotel
1 out of 5
by A verified traveler

Posted 16 Aug 2019 on Hotels
Comment from Hotel Management
23 Aug 2019 by Legacy Hotel, Hotel Management
Dear Judith, Thank you for taking your time to review our facility. However we noticed that our facility did not live up to your expectations. We are in the process of doing value addition and we hope that you will give us a chance to host you next time. Regards, Legacy Hotel - N.M
2 out of 5
by A verified traveler

Posted 16 Feb 2019 on Ebookers
Nothing to make you want to go there again. Very ordinary
Comment from Hotel Management
20 Feb 2019 by Legacy Hotel - Front Office, Hotel Management
Dear Sir/Madam, Thank you for taking your time to give us feedback concerning your stay with us. We do apologize if we did not live up to your expectations. Kindly let us know the areas we can improve on so that next time you visit, we can give you the expected service(s). Thanks. Regards, Legacy Hotel - Front Office.
3 out of 5
by A verified traveler

Posted 14 Feb 2019
Comment from Hotel Management
30 Apr 2019 by Front Office, Hotel Management
Dear Sir/Madam, Good evening. Thank you for your feedback regarding your stay with us. However, we noted that you only gave us 3 stars out of 5. Kindly et us know how we can improve so that we can make your next stay with us even more comfortable and memorable. Karibu tena. Legacy. Cheers! Regards, Mercy - Front Office.