Ratings based on 4 Verified Reviews
4.0 Room cleanliness
3.3 Service & staff
5.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jul 2021
decent budget hotel. quiet. showers didn’t work all that well, otherwise fair for the price
by A verified traveler
Posted 30 May 2021
Staff mistreatment
by A verified traveler
Your booking is guaranteed and all paid for.(NOT!)
Posted 3 Sep 2018 on HotelsI can't comment on the quality of my stay, simply because I never stayed. When I arrived at the hotel my booking that was "guaranteed and all paid for" was not recognized. The owner of the establishment said he never received the booking confirmation. Me and my group where stuck in the middle of nowhere after dark in Nakuru looking for somewhere to stay the night. Not a pleasant situation to say the least. I would avoid such establishments at all costs and I believe that it is a disgrace for Hotel.com to associate it self with such unprofessional hotels.
Recommended
for Everyoneby A verified traveler from Fayetteville, NC
Posted 18 Nov 2017
Pros: We liked that it was very secure. The staff was also very friendly and helpful.
Cons: Internet provided as was advertised in the office and toilet seats.
We enjoyed our stay at Sleepway Cottages, but we were without internet, that was advertised to be working, for 4 days which was a very scary time for our family back in the states who could not get in touch with us. Our stay would have been better if we had dependable internet and toilet seats on the commode. Also, we made the reservations for 5 people and when we arrived the rooms were not side by side but there was a room in between ours and our children which was a little scary.
