Ratings based on 7 Verified Reviews
4.2 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jun 2024
The staff were very friendly and helpful and helped us practice our Swahili. We ate dinner and breakfast at the in house restaurant which was delicious. Our room was great and had everything we needed. We were also able to park in the reserved hotel parking out the front and the security helped us with our bags too. We had a great stay here and will hopefully be back next time we visit Nakuru!
Comment from Hotel Management
29 Jun 2024 by Christine Nafula, Hotel Management
We realy appreciate you taking time to leave us a review.Thank you Chloe for your great review of our service.Asante sana.RegardsChristine NafulaManager.
by A verified traveler
Posted 20 Jun 2024 on Hotels
Comment from Hotel Management
22 Jun 2024 by Christine Nafula, Hotel Management
Greetings Debbie,Thank you for rating our service, we are passionate about providing all our customers with outstanding experiences.RegardsChristine NafulaManager.
by A verified traveler
Posted 17 Jun 2024
The property is in a very busy area. Parking is a problem. But other than that, the accomodation is a steal for the price. The units are clean and well managed. Eleveator access is a bit tricky as you always have to call reception to send the elevator up for you. Breakfast is simple and straightforward with not many options available. But the service is good. Staff is friendly and very accomodating. The location is in the heart of a busy market area so if you like exploring on foot then there is alot to do around.
For the price, I would definately recommend the place.
Comment from Hotel Management
22 Jun 2024 by Christine Nafula, Hotel Management
Greetings Mr Pranav, we really appreciate you taking time to leave us a review . Thank you for your great review of our service. We are passionate about providing all our customers with outstanding experiences.RegardsChristine NafulaManager.
by A verified traveler from calgary
Posted 9 Feb 2022
Received the same hospitality as before excellent.
by A verified traveler from calgary
Posted 18 Jan 2022
The staff was very accomodating and restaurant the breakfast was excellent
by A verified traveler
Fantastic customer service, great Hotel
Posted 10 Jun 2021 on HotelsA wonderful stay,a pity it was only for one night.
The staff are superb.
Christine, Daniel and the chef whose name I have forgotten deserve special mention.
I didn't know that the restaurant closed at 8.
I arrived just after 8 and the chef insisted on making me. Dinner.
Room was small, cosy and comfortable.
Perfect for one person
Food is really good.
I can recommend this hotel 100%
Comment from Hotel Management
10 Jun 2021 by Daniel Mburu, Hotel Management
Good evening sir,
Thank you for your stay with us. We know that you had many options when choosing where to stay at Nakuru, The Fact that you choose Claire De Lune Moonlight Hotel is an honor to us.
We are happy you enjoyed your stay and we really hope you will come back again!
Looking forward to welcoming you again soon.
Regards,
Daniel
by A verified traveler
Posted 28 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Daniel, Hotel Management
Good evening Madam Yumi, Thank you for your stay with us. We know that you had many options when choosing where to stay at Nakuru, The Fact that you choose Claire De Lune Moonlight Hotel is an honor to us. We are happy you enjoyed your stay and we really hope you will come back again! Looking forward to welcoming you again soon. Regards, Daniel Mburu.
