Ratings based on 2 Verified Reviews
4.5 Room cleanliness
3.5 Service & staff
5.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Konstanz
Posted 28 Jan 2022
Very nice overall setup, little cozy appartments with beautiful vegetation, quiet.
Comment from Hotel Management
28 Jan 2022 by Phoplap Ardwichai, Hotel Management
Dear Mr Martin,
Thank you for choosing to stay with us. We hope you have the best memorable time during stay with us.
If you require futher assistance ,please do not hesitate to contact me .
Best regarrds,
Phoplap Ardwichai
Front |Office Manager
by A verified traveler
unpleasant stay
Posted 26 Dec 2021 on HotelsThe stay was unpleasant, stay here for couple of time but won't return to stay here again anymore.
So LUCKY that there's wedding reservation that weekend, wedding family act like they book the whole resort and celebrate like at home which is quite annoying with the disturbing noises.
Great that staff exchange room after complain but this doesn't help in early morning in 5am due to the wedding ceremony starts 6am, more unknown people came in to the resort parked infront of the room without shutting down the car engine.
Front desk manager wasn't happy about my complain with uncertain reply with feel free to not come back.
Overall, bad management on separating group and private customers, but happy for the new married couple for their new life, best wishes!
Comment from Hotel Management
26 Dec 2021 by Phoplap Ardwichai, Hotel Management
Dear Sir, Madam,
Thank you for your review here on Eepedia
We are very proud to read the comment about our Team Members and will ensure to share your feedback with them.
We regret that you did not enjoy this part of stay.
It would be a great pleasure welcoming you again in the future to show you that your comments have been useful for us to serve our guest even better.
Kind regards,
Phoplap Ardwichai
Front Office Manager
