Ratings based on 29 Verified Reviews

4.1 out of 5
100% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 Aug 2019
Beautiful scenic outdoor bath, comfortable beds, and good meals. Change rooms were clean, but very run down. Non-smoking room still smelled like smoke, which seems to be normal for big old ryokans. If you really want to avoid smoke, stay in a newer place. Staff was very helpful and friendly.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jun 2019
5 out of 5
by A verified traveler

Posted 4 Jun 2019 on Wotif
Would appreciate an information sheet in English upon arrival
5 out of 5
by A verified traveler

Amaizing onsen!

Posted 2 Oct 2018 on Hotels
Amaizing onsen!
4 out of 5
by zhiying

This traveler left a rating score only Posted 20 May 2017 on Hotels
4 out of 5
by Eng Chin from Singapore

Modern yet traditional Japanese hotel

Posted 31 Mar 2016 on Hotels
A wonderful modern Japanese hotel though food was ordinary kaiseki. Great view of river from room and onsen. Wifi was only available at lobby areas but not consistent.
2 out of 5
by A verified traveler

Posted 13 Aug 2022
従業員の方がとても少なく、サービスを受けている感じがあまりしませんでした。また、軒先や壁が汚れていたりするところもあり、気になりました。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2021 on Hotels
3 out of 5
by A verified traveler

Posted 6 May 2021
スタッフの接客はよかったです。お部屋のユニットバスが狭かったです。
5 out of 5
by A verified traveler

Posted 9 Feb 2021
この温泉はすごくよかったです。 夜、開催される、紙芝居も、女将さんの人情味がでていて凄くよかったです。また必ず行きたいです。