Ratings based on 34 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
A rare authentic ryokan.
Comment from Hotel Management
3 Nov 2024 by owner A.TAMURA, Hotel Management
Francois Girard SAMAWhat a wonderful compliment! We are so happy. Me and the staff too!We hope to see you again soon.
by A verified traveler
Beautiful River, Isolated Therapeutic Stay
Posted 13 Jun 2024 on HotelsThis was one of my favorite places on my Japan trip! This hotel is isolated so it may not be for everyone. You won't find Conbinis nearby, but my husband and I loved the isolation. The hotel is built right next to the river, so we booked a room with a private onsen inside and we had an amazing river view. They light up the river at night so you can see it as you enjoy your onsen dip.
The meals are presented in a traditional Japanese style course which was delicious. I'm also thankful that the staff can speak English. The staff was super friendly and accommodating.
Comment from Hotel Management
15 Jun 2024 by Owner A.TAMURA, Hotel Management
Thank you for enjoying your stay at Toshimaya.Our recommended seasons are spring (late April to early May) when the leaves are very soft and pale green.On summer nights, the cool breeze blowing from the mountain stream is also very pleasant.And autumn (late October to mid-November) when the colors are yellow, orange, and red. It's a time when you can enjoy the beautiful scenery of the mountains with the colorful leaves changing colors.In winter, if you're lucky, it will snow while you sleep, and when you wake up in the morning, you'll be greeted with a monochrome landscape that resembles a Japanese ink painting SUIBOKUGA.We look forward to seeing you again.Thank you very muchA.TAMURA
by A verified traveler
Posted 1 Jun 2024 on Hotels
Beautiful and excellent service.
Comment from Hotel Management
1 Jun 2024 by Owner A.TAMURA, Hotel Management
Thank you for enjoying your stay at Toshimaya.Our recommended seasons are spring (late April to early May) when the leaves are very soft and pale green, And autumn (late October to mid-November) when the colors are yellow, orange, and red. It's a time when you can enjoy the beautiful scenery of the mountains with the colorful leaves changing colors. Of course, you can enjoy it in other seasons as well.We look forward to seeing you again.Thank youA.TAMURA
by A verified traveler
Posted 24 Apr 2024 on Hotels
Our room was fantastic. Location with out door bath in the room over looking stream was perfect.
Comment from Hotel Management
27 Apr 2024 by OWNER A.TAMURA, Hotel Management
Thank you very much for staying at Shima Onsen Toshimaya.We hope you had a relaxing time.We hope you will come back again in a different season.Thank you
by A verified traveler from Wilmington
Posted 12 Apr 2024
My husband and I checked out of Toshimaya last week, and it was one of the most incredible experiences we’ve ever had.
We had decided to take a break from our Tokyo honeymoon by visiting a more rural area in the mountains, and I was blessed to stumble across Toshimaya. The inn and surrounding area is even more beautiful than photos can convey.
Once taking the bus from Nakanojo Station up to Shima Onsen (the trip was much easier than I’d initially anticipated), we walked in and were greeted by the staff.
An amazing employee named Yuki introduced us to the inn and went over the basics before she showed us to our room. Yuki is an asset to the team, and she made us feel welcome and at home!
We stayed in the Tsuwabuki room due to our need for a private onsen. We have tattoos! The onsen was magnificent, but I especially loved the treeline view as you soak in the hot water.
Meals were locally sourced as far as we could tell, and we tried some foods we wouldn’t have normally had the guts to order, like sakura niku. It was fresh and delicious! Breakfast was laid out each morning around 8am, and just as elaborate as dinner!
The river that rushes underneath never ceases, and lulls your warm, yukata-wrapped body to sleep as you lie on a comfy futon, after your amazing kaiseki meal.
For smokers, the tiny smoking room was very pleasant, continuously kept clean, and located in the lobby.
I also want to thank Toshimaya for their kind anniversary gift and their thoughtfulness.
Comment from Hotel Management
21 Apr 2024 by Owner A.TAMURA, Hotel Management
[guest-name] SAMAThank you for enjoying your stay at Toshimaya.We are very happy that you were satisfied with your stay at our hotel.We look forward to seeing you again.Thank you
by A verified traveler
Posted 30 Dec 2023
Wonderful stay at this Ryokan. Staff was very friendly and our kids loved it so much they wanted to come back as soon as possible. Dinner and breakfast was also delicious. Would definitely return in the future.
Comment from Hotel Management
1 Jan 2024 by Owner TAMURA, Hotel Management
Joann Chou SAMAThank you for enjoying your stay at Toshimaya.Please let us know what kind of trip you have planned for your next visit. We may also be able to help you with your plans.All staff and I are looking forward to meeting you in the future.Thank youA.TAMURA
by A verified traveler
Posted 2 Aug 2023
I can’t say enough about how lovely this property is! Clean, easy to get to with public transportation and the staff is very accommodating and friendly! The bath is amazing! If you are adventurous in dining i recommend getting dinner included! Everything was wonderful! I will definitely return!
Comment from Hotel Management
6 Aug 2023 by Owner A.TAMURA, Hotel Management
Thank you for enjoying your stay at Toshimaya.My recommendation for your next visit is autumn.I think early November would be good.We look forward to seeing you again.A.TAMURA
by A verified traveler
Hidden Gem
Posted 4 Mar 2019 on HotelsGreat area.
Comment from Hotel Management
12 Mar 2019 by 館主 田村, Hotel Management
楽しい日本の思い出になれれば、幸いに存じます。
またのご来館を、スタッフ一同と共に、心よりお待ち申し上げます。
by A verified traveler
Posted 14 Feb 2019 on Hotels
Comment from Hotel Management
12 Mar 2019 by 館主 田村, Hotel Management
楽しい日本の思い出になれれば、幸いに存じます。
またのご来館を、スタッフ一同と共に、心よりお待ち申し上げます。
by A verified traveler
Cozy and wonderful service
Posted 30 Dec 2018 on HotelsIt was a fantastic experience. The host and staffs were very helpful and friendly. Free parking and valet service made driving there a breeze. The room with private onsen was so beautiful and soaking in the bath with snow falling. The dinner and breakfast was such a generous spread and everything was served with very personal service.
Comment from Hotel Management
12 Mar 2019 by 館主 田村, Hotel Management
楽しい日本の思い出になれれば、幸いに存じます。
またのご来館を、スタッフ一同と共に、心よりお待ち申し上げます。
