Ratings based on 203 Verified Reviews

4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 10 Nov 2024
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5 out of 5
by A verified traveler

Posted 27 Oct 2024
Formal hotel
4 out of 5
by A verified traveler

Posted 26 Oct 2024
We got there and the doors were locked. There was an employee outside smoking. Told us to come back at 3 pm. What kind of hotel is locked up with no access. We had 4 bags. All we wanted to do was leave it there and come back at 3 pm. We got our way eventually but this was important enough for me to share.
5 out of 5
by A verified traveler

Posted 26 Oct 2024
I asked for information about transport by train and metro and they gave me very good service and information. Thank you.
4 out of 5
by A verified traveler

Good hotel with nice staff

Posted 20 Jun 2024 on Hotels
Was there for one night - staff was friendly and helpful, room was clean. The only issue I would mention is that the only window was in the bathroom, not the room itself (as someone who prefers to sleep with the window open that was not ideal)
5 out of 5
by A verified traveler

Posted 2 May 2024
The staff were friendly and helpful. The room was comfortable and clean. Everything was within a reasonable walking distance. Beautiful area!
5 out of 5
by A verified traveler from Houston

Posted 24 Apr 2024
Pros: 1. The location was a bit away from the busy center area of Kyoto, but I prefer it that way. It was a bit more quiet. The area itself was nice as well, and I felt safe walking around. It is also located next to a Kyoto City Bus stop, so that was super convenient. 2. Staff: They were very kind and did their best to help out as much as possible. 3. Buffet: It was Japanese local cuisine, and it was good. 4. Room: it was nice and clean, and served for its intended purpose. 5. Other amenities: I liked how there was an open bath offered, but I wasn't able to utilized it due to my schedule but I did see other patrons enjoyed the bath. Cons: Not much I could remember Overall, it was a nice hotel!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Posted 12 Apr 2024
Good stay, small room but it was very clean and quiet. They do not help ship your luggage to your next hotel but the hotel is really close to a Lawsons and 7/11 convenient store and they ship luggage so it worked out.
5 out of 5
by A verified traveler

Posted 9 Apr 2024
Loved it! I actually thought I had brought a capsule room, turns out I had my own room. Was pleasantly surprised