Ratings based on 519 Verified Reviews

4.4 out of 5
85% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Nov 2024
The staff are amazing and make the futon bed for you! Traditional Japanese breakfast was memorable. Tea ceremony was a nice touch upon arrival!
Comment from Hotel Management
2 Nov 2024 by Shu, Hotel Management
Thank you for posting the review.We hope to meet you again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2024
5 out of 5
by A verified traveler from Richmond

Posted 23 Aug 2024
This is a beautiful property with great amenities. we loved this traditional Japanese ryokan and the breakfast served was very good. The area was also very convenient to shopping, restaurants and scenic places.
Comment from Hotel Management
23 Aug 2024 by Shu, Hotel Management
Thank you so much for staying with us and posting the review.We hope to see you again.
5 out of 5
by A verified traveler

Posted 22 Aug 2024
Best place to stay. Breakfast was amazing! I loved the friendly staff.
5 out of 5
by A verified traveler

Posted 13 Aug 2024
Our second stay. Wonderful ryokan. Excellent service
5 out of 5
by A verified traveler

Posted 13 Aug 2024
This was a wonderful, authentic stay! The staff was incredible as was the traditional Japanese breakfast each morning. We felt like we experienced a true ryokan experience and we are so glad we chose this route. Highly recommend the public bath for a hot soak too!
Comment from Hotel Management
13 Aug 2024 by Shu, Hotel Management
Thank you for your review.We are so happy to welcome you and hear that you enjoyed stay at WATAZEN.
5 out of 5
by A verified traveler

Posted 27 Jul 2024
Excellent location near Nishiki market. Cost efficient for a group of 5, 18 years old boys. Sleeping arrangement was fun and the onsen was clean and enjoyable. While we were out, the staff lay out the futons and they hung dry our wet clothes. Thank you for the hospitality!
Comment from Hotel Management
27 Jul 2024 by Shige, Hotel Management
Thank you for staying with us.Also, thank you for your wonderful message.Please come visit us again in Kyoto.
5 out of 5
by A verified traveler

Posted 26 Jul 2024 on Hotels
Comment from Hotel Management
27 Jul 2024 by Shige, Hotel Management
Thank you for staying with us.Please come visit us again at our Ryokan in Kyoto.
5 out of 5
by A verified traveler

Charming stay in a great location

Posted 15 Jul 2024 on Hotels
We loved our stay in this charming ryokan. Great location and only a block from Nishiki market. The service was friendly and helpful and they were very welcoming of our two small children. We had a lot of fun trying the traditional Japanese futons, baths and amazing breakfast.
Comment from Hotel Management
15 Jul 2024 by Shu, Hotel Management
Thank you for posting the comment.We are glad to reach your expectation.We hope to see you again!