Ratings based on 417 Verified Reviews

4.1 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Nov 2024
This hotel was a nice traditional experience in Kyoto. Foreigner friendly, wonderful staff, fun experience.
5 out of 5
by A verified traveler

Posted 8 Oct 2024
This was an awesome place to stay. I had never stayed in a traditional ryokan before, but the room, meals, and service here far surpassed my expectations. The room was very clean and I got the best night’s sleep of my life. The history of the hotel is also neat. I would recommend getting the breakfast and dinner at least once during your stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Apr 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2024
5 out of 5
by A verified traveler

Posted 14 Apr 2024 on Orbitz
I like the atmosphere of the hotel and the staff were very helpful. I chose this place because of ryokan style. This is 2 thumbs up and 5 star rating for me. If i will be back to kyoto, i will book it again to this hotel. Cheers!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024
5 out of 5
by A verified traveler

Posted 8 Apr 2024
If you are looking for a true experience of Japanese culture you pick this hotel right now. But do remember to make some research about Japanese lifestyle in a washitsu room before coming ;) Staff all speak good English. Very helpful and polite. Price stable throughout the year and the room size is just ideal compared with the 12-15sqm rooms offer by other hotels in the similar area at a similar price. Close to subway and bus stations, traffic is good, some tourist sites like the Royal Garden and Nijo Cho are even within walking distance. Close to Sanjo and Gion too. Nonetheless very quite since it's not right next to the mainstreet. There is a FamilyMart 2min's walk away. Room facility: appliances are new and are not cheap ones, furniture is older but in perfect condition.
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Nice area.. room is comfortable and big for three people… the traditional breakfast and Buffett breakfast was great..Keiseki dinner was new experienced for us and we enjoyed it. Housekeeping come morning and evening to set up our room Hotel has only total of 2 washers/dryers.. hard to get turn washing/drying your clothes. Hallways smells smoke.. not sure if they allow smoking in the room Overall, great stay!
5 out of 5
by A verified traveler

Posted 2 Apr 2024
Public bath!
2 out of 5
by A verified traveler

Posted 30 Mar 2024
Thank hotel’s staff since they were very friendly and nice. However the facility is not too clean. Unpleasant smell was found in elevator and hotel toilet room, and toilet is not fully functional.