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Cross Hotel Kyoto

3.5 star property
Riverfront Kyoto hotel in Karasuma with a 24-hour front desk

Choose dates to view prices

Photo gallery for Cross Hotel Kyoto

Exterior detail
Front of property - evening/night
Breakfast, lunch, dinner served; Mediterranean cuisine
1 bedroom, premium bedding, in-room safe, blackout drapes
Reception
Experience Kyoto's vibrant charm at Cross Hotel Kyoto. Savor Mediterranean cuisine at KIHARU Brasserie, unwind with a coffee or cocktail, and explore the city's hidden gems on a bike rental. With multilingual staff and free in-room WiFi, this hotel offers the perfect blend of comfort and convenience.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is P7,292
P8,021 total
includes taxes & fees
Feb 19 - Feb 20

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for [NON SMOKING] Standard Double Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Double Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Premium Suite

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Premium Suite

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Toilet with electronic bidet
  • 76 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Japanese Suite

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Japanese Suite

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Toilet with electronic bidet
  • 70 sq m
  • Sleeps 7
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Standard King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard King Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe King Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Accessible Twin

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Accessible Twin

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner Twin Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Toilet with electronic bidet
  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner King Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Toilet with electronic bidet
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Family Twin Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 47 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room Plus

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room with Sofa bed

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - single
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Twin Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Queen Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Superior Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior King Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031

What's nearby

  • Kawaramachi Street - 1 min walk
  • Shijo Street - 7 min walk
  • Nishiki Market - 8 min walk
  • Nijō Castle - 3 min drive
  • Kiyomizu Temple - 4 min drive

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 64 min drive

Restaurants

  • ‪猫カフェMOCHA 京都ロフト店 - ‬1 min walk
  • ‪bar moon walk 河原町店 - ‬2 min walk
  • ‪六曜社 - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk

About this property

Cross Hotel Kyoto

Hotel near Kawaramachi Street
Located close to Nishiki Market and Kyoto Imperial Palace, Cross Hotel Kyoto provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Mediterranean cuisine brasserie, KIHARU Brasserie, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and luggage storage
  • An elevator, multilingual staff, and a front-desk safe
  • A porter/bellhop, concierge services, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, central location, and helpful staff
Room features
All 301 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is Cross Hotel Kyoto pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Cross Hotel Kyoto?

As of Feb 17, 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on Feb 19, 2025 start from P 7,291.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cross Hotel Kyoto?

This property doesn't offer parking.

What time is check-in at Cross Hotel Kyoto?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cross Hotel Kyoto?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Cross Hotel Kyoto located?

Located in Karasuma, this hotel is within a 10-minute walk of Kawaramachi Street, Shijo Street, and Nishiki Market. Kyoto Imperial Palace and Nijō Castle are also within 2 mi (3 km). Sanjo Keihan Station and Sanjo Station are within a 5-minute walk.

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1063 out of 1300 reviews
Rating 8 - Good. 194 out of 1300 reviews
Rating 6 - Okay. 31 out of 1300 reviews
Rating 4 - Poor. 6 out of 1300 reviews
Rating 2 - Terrible. 6 out of 1300 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location! Close to metro shops dining etc. Rooms on the small side. We are VIP with Expedia and never got an upgrade in any of the hotels we stayed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and great location.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tory, Tempe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Kyoto. The location and room are phenomenal. Best hotel I stayed at while in Japan.
Stayed 3 nights in Feb 2025

8/10 Good

julian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complain. The staff was awesome. Great locatioin
Stayed 1 night in Jan 2025

10/10 Excellent

Jenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how central it was to everything. Very close to sanjo train station and the shopping / food around was amazing!! Hope to come back again in the near future for a much longer stay. Mahalo nui!
Stayed 5 nights in Feb 2025

10/10 Excellent

Hayley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 3 throughly enjoyed this hotel and the location. We would stay here again. It is so convenient to be able to walk everywhere from there. You are minutes walk from train station, Uniqlo, all the restaurants, close to Gion. After a long day of sightseeing, it was nice to come back and enjoyed all the delicious food around the hotel. We chose the superior twin room. Twin bed was a bit small for myself and my son, and they were kind to suggest that we make the 2 twins into a king. That turned out perfect for 3 people. The extra space was great for our family. Plus, their breakfast buffet was delicious. Just excellent for our 1st trip to Kyoto.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cord

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Chi Ming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of Gion area, shopping , food, trains and bus are all in walking distance. Rooms are nice and clean. Breakfast buffet has many choices but not much of meat rotation but is still very good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kelvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff was kind and the lobby/lounge area was a nice place to sit and relax outside the room. It felt like a peaceful resort when in the lobby lounge area. Would stay here again in the future
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location since sanjo station was near by for transport to other areas of the city and lots of things to do around the area for fun and eating/drinking. The hotel itself was very clean and the staff super friendly. Really enjoyed my time there.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at! The staff was helpful and available. The rooms were high-quality, clean, and well-maintained. The location is fantastic and situated in downtown Kyoto. It is very walkable! A great experience overall!
Stayed 6 nights in Jan 2025

10/10 Excellent

Francisco

Very good
Stayed 4 nights in Jan 2025

10/10 Excellent

Aj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping center and train station
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Nice and easy to use
Stayed 3 nights in Jan 2025

10/10 Excellent

Eve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Great location. Definitely would recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Jodie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay at the Cross Hotel in Kyoto again. It was very well appointed, clean, relaxing and convenient.
Stayed 5 nights in Jan 2025

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been consistently impeccable with everything that they offer. Great for families.
Stayed 7 nights in Jan 2025

10/10 Excellent

Lorenza

Stayed 4 nights in Jan 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, friendly staff
Stayed 10 nights in Jan 2025

10/10 Excellent

Deanna, Livonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!! Exceptional amenities and service. Truly one of the best hotels we’ve ever stayed in. I would come back to Kyoto just for this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2024

10/10 Excellent

Joy, Pasadena

Stayed 2 nights in Jan 2025

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed warmly by the staff. Upgrade due to Expedia Status was explained to us. Place was very clean. Beds and linens were luxurious. Supplies for toiletries were abundant. Buffett Breakfast was so delicious: we always opted out for the Japanese breakfast, but there were so many choices for western style. The hotel was conveniently located within dining, shopping and transport area. They even arranged our luggages to be sent to our next hotel in Shibuya. All the Staff were so helpful and informative. I really love this place and will stay here again when in Kyoto.
Stayed 4 nights in Jan 2025

10/10 Excellent

Curina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come back when I’m in Kyoto next time. It’s centrally located with lots to explore in the area. The staff is always excellent and helpful. The room is large for family of 4 and very new clean and new throughout. Check in & out we’re super quick and efficient using the machines at the lobby. Luggage transfer after was a bonus to make travelling that much easier. Room rates are very reasonable for high level of service and facilities.
Stayed 4 nights in Jan 2025