Ace Hotel Kyoto

4.0 star property
Pet-friendly hotel connected to a shopping center in Karasuma with a 24-hour fitness center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ace Hotel Kyoto

Garden views
Reception
Premium bedding, down comforters, minibar, in-room safe
Garden views
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
The price is P17,590
P19,710 total
includes taxes & fees
Dec 10 - Dec 11

Room options

Available filters for rooms
Showing 9 of 9 rooms

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 98 sq m
  • Sleeps 4
  • 2 Double Beds

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 60 sq m
  • Sleeps 6
  • 4 Twin Futons

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185

What's nearby

  • Shijo Street - 9 min walk - 0.8 km
  • Nishiki Market - 10 min walk - 0.9 km
  • Kawaramachi Street - 10 min walk - 0.9 km
  • Nijō Castle - 15 min walk - 1.3 km
  • Kyoto Imperial Palace - 19 min walk - 1.7 km

Getting around

  • Karasuma Oike Station - 2 min walk
  • Karasuma Station - 9 min walk
  • Itami Airport (ITM) - 55 min drive

Restaurants

  • ‪スターバックス - ‬1 min walk
  • サントリービバレッジ
  • ‪スターバックス - ‬2 min walk
  • ‪麺屋優光 - ‬1 min walk
  • スタンプタウン・コーヒー・ロースターズ

About this property

Ace Hotel Kyoto

Upscale hotel near Nishiki Market
Kawaramachi Street and Nijō Castle are located near Ace Hotel Kyoto, which provides an art gallery on site, a shopping mall on site, and a coffee shop/cafe. The on-site restaurant, Mr. Maurices Italian, features garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and an elevator
  • Wedding services, a 24-hour front desk, and meeting rooms
  • A front-desk safe, luggage storage, and a reception hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 213 rooms offer comforts such as free international calls and premium bedding, in addition to perks like wet bars and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveler Hot List.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,800 for adults and JPY 4,800 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 5,500; reservation required

Restaurants on site

  • Mr. Maurices Italian
  • PIOPIKO
  • STUMPTOWN

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall

Family friendly

  • Baby bath
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Renovations and closures

The property will be renovating from August 1 2024 to January 3 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 14300 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 6215.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JPY 15000 per accommodation, per night
  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 4800 for adults and JPY 4800 for children
  • Pet fee: JPY 14300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night
  • Hosted evening meal: JPY 5500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is Ace Hotel Kyoto pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of JPY 14300 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Ace Hotel Kyoto?

As of Nov 28, 2024, prices found for a 1-night stay for 2 adults at Ace Hotel Kyoto on Dec 10, 2024 start from P 17,590.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Ace Hotel Kyoto?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ace Hotel Kyoto?

Check-out is at noon.

Where is Ace Hotel Kyoto located?

Located in Karasuma, this hotel is within a 10-minute walk of Kyoto International Manga Museum, Shijo Street, and Nishiki Market. Kawaramachi Street and Nijō Castle are also within 1 mi (2 km). Karasuma Oike Station is only a 2-minute walk and Marutamachi Station is 9 minutes.

Ace Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 601 out of 699 reviews" "
Rating 8 - Good. 62 out of 699 reviews" "
Rating 6 - Okay. 20 out of 699 reviews" "
Rating 4 - Poor. 9 out of 699 reviews" "
Rating 2 - Terrible. 7 out of 699 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raquel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Nov 2024

6/10 Okay

Hyun, cypress

Traveled with partner
Liked: Amenities
No parking lot, limited dining, not family friendly. Small and weird layout in room. Check in out area was too cramped and diminutive. Loud music, Will not return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheung Ying

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Sidney

Traveled with pets
Liked: Amenities
Beautiful hotel, loved that it was pet-friendly for my pug Kuma!
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert G

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ACE in Kyoto was possibly the finest hotel I’ve ever experienced. Beautifully decorated, quality construction, elegant rooms, attentive staff, and even interesting programming in the lobby meeting space. Oh and the pajamas were sublime — I wish I could afford a pair!
Stayed 4 nights in Nov 2024

6/10 Okay

bruce

Staff services lacking.
Stayed 3 nights in Nov 2024

10/10 Excellent

Garrison, Cincinnati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great decor, and excellent coffee in the hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Vlad

Stayed 4 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded all expectations. The room was spacious, beautifully appointed, and clean. The bed was comfortable. The staff at the property were attentive, personable, and always helpful. And everyone smiled a lot. The restaurants were perfect and the food abide par. I highly recommend the Kyoto Ace Hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Octavio, Ciudad de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Seum

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to take a subway to go around the sightseeing sights and lots of options for dining.
Stayed 4 nights in Oct 2024

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in japan and naybe the world
Stayed 3 nights in Oct 2024

10/10 Excellent

Itzhak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable spacious room, excellent breakfast options, easy transportation, modern design, near shipping areas

10/10 Excellent

Itzhak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inspiring hotel design, many amenities yet quiet and pleasant near metro station, excellent breakfast choices.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Stayed 5 nights in Sep 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher, Southbury

Liked: Cleanliness, staff & service, property conditions & facilities
Great design
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ace Hotel is centrally located in Kyoto, which makes it perfect for business and leisure. We stayed in a Historic Double queen room (#214) and absolutely loved it. The room was huge, well equipped and very quiet. The hotel staff is engaging and refreshing, always willing to help where needed and incredibly friendly. The hotel itself is beautiful, full of modern art and has impeccable interior design elements.
Stayed 3 nights in Sep 2024

6/10 Okay

Voula

Liked: Cleanliness, property conditions & facilities
I usually have 5 star reviews for other Ace hotels but this one missed the mark. The location and rooms are great but both of the restaurants were lacking in service. The staff seemed overworked and it felt chaotic
Stayed 2 nights in Oct 2024

10/10 Excellent

katie

Lovely hotel. Breakfast was great and staff very helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we were welcomed by excellent staff. The hotel itself is fabulous and the vibe of the hotel was great. Simple things like organising taxis takes away the stress if your Japanese is limited. Great stay in Kyoto
Stayed 2 nights in Sep 2024

10/10 Excellent

Gil, San Clemente

Liked: Cleanliness, staff & service, property conditions & facilities
We had an absolute blast at Hotel Ace. The building itself is a stunner, and the rooms are so cozy and well-equipped. The staff was incredibly friendly and helpful, and the place was spotless. I can’t get enough of their coffee shop—it’s the perfect spot to start the day. And their Italian restaurant? Chef’s kiss. We even had a little hiccup during my stay, but the head manager was so understanding and went out of her way to make things right. Overall, it was a luxurious and unforgettable experience. Thank you so much.
Stayed 3 nights in Sep 2024