Ratings based on 965 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
I stayed here in 2019 and it was great, but it seems to have worsened since. The bathroom and bed sheets were clean, but many areas hadn't been dusted properly and there were numerous stains on the walls and floors, including ones that could easily be cleaned with a damp cloth.
The air conditioning unit was very loud, made noises at random even when turned off, took ages to warm up, and smelled. There is also a ventilation fan in the ceiling which can't be turned off and produces permanent white noise.
For those irritated by light at night, the light switch for the bathroom faces the bed and has a bright green LED that lights up when it's switched off, which is strong enough to read with. It can easily be covered, but it shows a lack of thought in design.
Soundproofing is poor. The beds are placed right up to the connecting wall, and when the wall is accidentally hit it's like the other guest is there in the room with you.
Staff were all great and check in and out went smoothly. The location is perfect for access to shopping and within walking distance of Hiroshima Station, plus is on the tram line to there and major tourist spots.
Comment from Hotel Management
20 Nov 2024 by ネストホテル広島八丁堀 フロントスタッフ, Hotel Management
Thank you very much for choosing Nest Hotel Hiroshima Hatchobori. We are very happy to hear that you were satisfied with our hotel's location and staff service. However, we are very sorry for the inconvenience caused to you by the inadequate cleaning of the guest rooms and the facilities. We will make every effort to thoroughly clean the guest rooms and make improvements. Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.
by A verified traveler
Posted 14 Nov 2024
For the price and what the facility is offerings it’s overrated and priced. Small rooms and limited breakfast offer by the facility. Nothin exceptional except the price.
Comment from Hotel Management
15 Nov 2024 by ネストホテル広島八丁堀 フロントスタッフ, Hotel Management
Thank you very much for choosing Nest Hotel Hiroshima Hatchobori.We will continue our efforts to meet your expectations. Thank you for taking time out of your busy schedule to write a review.
by A verified traveler
Posted 12 Nov 2024
Nice hotel
Comment from Hotel Management
12 Nov 2024 by ネストホテル広島八丁堀 フロントスタッフ, Hotel Management
Thank you very much for choosing Nest Hotel Hiroshima Hatchobori. We look forward to welcoming you again.
by A verified traveler
Posted 5 Nov 2024
Very nice hotel, great location, friendly staff. The breakfast is a joke, however. Basically bread and water. No juice, fruit or protein of any type.
Comment from Hotel Management
5 Nov 2024 by ネストホテル広島八丁堀 フロントスタッフ, Hotel Management
Thank you very much for making a reservation at Nest Hotel Hiroshima Hacchobori. We are very pleased to hear that you are satisfied with our hotel's location. Thank you very much for taking time out of your busy schedule to give us your valuable feedback. We look forward to welcoming you again.
by A verified traveler
Posted 3 Nov 2024
and staff were amazing!!!
Comment from Hotel Management
3 Nov 2024 by ネストホテル広島八丁堀 フロントスタッフ, Hotel Management
Thank you very much for choosing Nest Hotel Hiroshima Hatchobori. We are very happy to hear that you were satisfied with our staff's service. We look forward to welcoming you again.
by A verified traveler
Posted 25 Oct 2024
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Comment from Hotel Management
25 Oct 2024 by ネストホテル広島八丁堀 フロントスタッフ, Hotel Management
Thank you very much for choosing Nest Hotel Hiroshima Hatchobori.We sincerely look forward to serving you again.
by A verified traveler from Irvine
Posted 24 Oct 2024
Front desk workers don't have enough information of the neighborhood. The don't speak enough English and not try to use a translator. So it's hard to comunicate with them.
Comment from Hotel Management
24 Oct 2024 by ネストホテル広島八丁堀 フロントスタッフ, Hotel Management
Thank you very much for choosing Nest Hotel Hiroshima Hatchobori. Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback. We will make every effort to improve the hotel so that you can spend your stay more comfortably. Thank you very much for your cooperation.
by A verified traveler
Posted 20 Oct 2024
We had a wonderful stay at Nest Hotel Hiroshima Hatchobori. The hotel is recently renovated with modern amenities and finishes. Quiet and conveniently located.
Comment from Hotel Management
20 Oct 2024 by ネストホテル広島八丁堀 フロントスタッフ, Hotel Management
Thank you very much for choosing Nest Hotel Hiroshima Hatchobori.We are very happy to hear that you are satisfied with our location and facilities.We hope you will visit us again when you come to Hiroshima.
by A verified traveler
Posted 19 Oct 2024
Great location. Walkable to peace park and excellent public transport links to the main station. Close to main shopping area and lots of restaurants. Staff were very friendly and helpful. The rooms were small but beds were comfortable.
Comment from Hotel Management
19 Oct 2024 by ネストホテル広島八丁堀 フロントスタッフ, Hotel Management
Thank you very much for choosing Nest Hotel Hiroshima Hatchobori. We are very pleased to hear that you were satisfied with our location, staff and breakfast service. We look forward to welcoming you again.
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
11 Oct 2024 by ネストホテル広島八丁堀 フロントスタッフ, Hotel Management
この度はネストホテル広島八丁堀をご利用いただき、誠にありがとうございました。またのご利用をスタッフ一同心よりお待ちしております。
