Ratings based on 887 Verified Reviews

4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Nov 2024
I loved the bathroom set up in the room, it made getting ready in the day easy. Only request is to have no feather pillows as I suffer from allegies
Comment from Hotel Management
22 Nov 2024 by Front Okamoto, Hotel Management
Thank you for staying in our hotel. We are glad to hear that you praised our hotel of room.One of the features of our hotel is the three-point independent bathroom, which get a good reputation received by many customers. But we are sorry that lack of consideration for allergies.If you contact us in advance before check-in, we can provide towels, etc. instead of down quilts.We hope you will consider staying at our hotel again when you have a chance to visit Hiroshima. Thank you very much for your comments.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
New, clean facility, great staff and service, convenient location, quiet area.
Comment from Hotel Management
19 Nov 2024 by Front Okamoto, Hotel Management
Thank you for staying our hotel. We are glad to hear that you praised our hotel of room and staff and location. One of the features of our hotel is the three-point independent bathroom, which get a good reputation received by many customers. And our hotel is located about 5 minutes’ walk from the street car of station, so that location is convenient.A convenience store is located on the first floor of the hotel, and nearby restaurants, supermarkets, department stores, and the tourist attraction Peace Park and Shukkeien Garden and Hiroshima Castle are within walking distance.We hope you will consider staying at our hotel again when you have a chance to visit Hiroshima. Thank you very much for your comments.
4 out of 5
by A verified traveler

Posted 18 Nov 2024
No international news channels even though most guests are foreigners.
Comment from Hotel Management
19 Nov 2024 by Front Okamoto, Hotel Management
Thank you for staying our hotel.  We are sorry that you complain about TV in the room. Please notice and understand that the TVs in our hotel are for domestic program use only.If you have a chance to come to Hiroshima again, please use our hotel. Thank you very much for your opinion.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
It was plenty comfortable
Comment from Hotel Management
19 Nov 2024 by Front Okamoto, Hotel Management
Thank you for choosing our hotel. We are glad to hear that you were stayed with comfortable. We will continue to prepare the rooms and customer service so that our customers spend a comfortable of time.We hope you will consider staying at our hotel again when you have a chance to visit Hiroshima. Thank you very much for your kind comments.
5 out of 5
by A verified traveler

Posted 2 Nov 2024
We only stayed here for a night but loved it! The hotel is well located only a 15 minute walk to the main sights in Hiroshima and 5 minute walk to the gardens. The rooms were so clean and modern and the staff was so kind. Hotel breakfast was also pretty good! Lots of options for food. Would definitely stay here again
Comment from Hotel Management
7 Nov 2024 by Front Okamoto, Hotel Management
Thank you for using our hotel. We are glad to hear that you praised our hotel of staff and location.Our hotel is located about 5 minutes’ walk from the street car of station, so that location is convenient.A convenience store is located on the first floor of the hotel, and nearby restaurants, supermarkets, department stores, and the tourist attraction Peace Park and Hiroshima Castle are within walking distance. We will continue to prepare the rooms and customer service so that our customers spend a comfortable of time. If you have a chance to come to Hiroshima again, please use our hotel. Thank you very much for your kind comments.
5 out of 5
by A verified traveler

Posted 2 Nov 2024
It was a lovely, clean and quiet hotel. The room was a very good size for 2 people with luggage. Staff were incredibly helpful and kind. Would absolutely stay there again!
Comment from Hotel Management
7 Nov 2024 by Front Okamoto, Hotel Management
Thank you for staying our hotel. We are glad to hear that you praised our hotel of staff and room. One of the features of our hotel is the three-point independent bathroom, which get a good reputation received by many customers. We will continue to prepare the rooms and customer service so that our customers will be satisfied with their stay. If you have a chance to come to Hiroshima again, please consider our hotel. Thank you very much for your comments.
4 out of 5
by A verified traveler

Posted 24 Oct 2024
Breakfast was great. Lots of choices.
Comment from Hotel Management
25 Oct 2024 by Front Okamoto, Hotel Management
Thank you for staying our hotel. We are glad to hear that you praised breakfast.Our breakfast is buffet style and incorporates local foods and products. A daily menu is also available. We will continue to prepare the rooms and customer service so that our customers will be satisfied with their stay.If you have a chance to come to Hiroshima again, please use our hotel. Thank you very much for your comments.
5 out of 5
by A verified traveler from Victoria

Posted 22 Oct 2024
Lots of room, and it’s located about 15 minute walk from the Peace Memorial Park. Would recommend staying here when you’re in Hiroshima.
Comment from Hotel Management
24 Oct 2024 by Front Okamoto, Hotel Management
Thank you for staying our hotel. We are glad to hear that you praised location. Our hotel is located about 5 minutes’ walk from the street car of station, so that location is convenient.A convenience store is located on the first floor of the hotel, and nearby restaurants, supermarkets, department stores, and the tourist attraction Peace Park and Hiroshima Castle and Shukkeien Garden are within walking distance.If you are getting on a streetcar from Hiroshima Station to our hotel, the nearest station is Hatchobori Station, and you can take the No. 1, No. 2, or No. 6 line to get to the nearest station.We will continue to prepare the rooms so that our customers will be satisfied with their stay.If you have a chance to come to Hiroshima again, please use our hotel. Thank you very much for your kind comments.
3 out of 5
by A verified traveler

Posted 21 Oct 2024
Comfortable
Comment from Hotel Management
22 Oct 2024 by Front Okamoto, Hotel Management
Thank you for choosing our hotel. We are hear that you were stayed with comfortable. We will continue to prepare the rooms so that our customers spend a comfortable of time.If you have a chance to come to Hiroshima again, please consider our hotel. Thank you very much for your comments.
4 out of 5
by A verified traveler

Posted 20 Oct 2024
Good place to stay within easy walking distance of popular places.
Comment from Hotel Management
21 Oct 2024 by Front Okamoto, Hotel Management
Thank you for staying our hotel. We are glad to hear that you praised location.Our hotel is located about 5 minutes’ walk from the street car of station, so that location is convenient.A convenience store is located on the first floor of the hotel, and nearby restaurants, supermarkets, department stores, and the tourist attraction Peace Park are within walking distance.If you are getting on a streetcar from Hiroshima Station to our hotel, the nearest station is Hatchobori Station, and you can take the No. 1, No. 2, or No. 6 line to get to the nearest station.We hope you will consider staying at our hotel again when you have a chance to visit Hiroshima.Thank you very much for your comments.