Ratings based on 858 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Front Okamoto, Hotel Management
Thank you for staying our hotel. We are hope that you were stayed with comfortable. We will continue to prepare the rooms and customer service so that our customers spend a comfortable of timeWe hope you will consider staying at our hotel again when you have a chance to visit Hiroshima. Thank you very much for your reviews.
by A verified traveler
Posted 23 Sep 2024
Great hotel. Located by several point of interests
Comment from Hotel Management
27 Sep 2024 by Front Okamoto, Hotel Management
Thank you for using our hotel. We are glad to hear that you praised our hotel and location.Our hotel is located about 5 minutes’ walk from the street car of station, so that location is convenient. A convenience store is located on the first floor of the hotel, and nearby restaurants, supermarkets, department stores, and the tourist attraction Peace Park and Hiroshima Castle and Shukkeien Garden are within walking distance.If you have a chance to come to Hiroshima again, please consider our hotel. Thank you very much for your kind comments.
by A verified traveler
Posted 9 Sep 2024
Helpful staff, convenient location
Comment from Hotel Management
10 Sep 2024 by Front Okamoto, Hotel Management
Thank you very much for your comments. We are glad to hear that you praised our hotel of staff and location. If you have trouble, please ask the Front Desk. Enjoy your stay in our hotel!
by A verified traveler from Calgary
Posted 8 Sep 2024
The VIP 12pm late checkout really made a difference for our travel day. Very grateful!
Comment from Hotel Management
10 Sep 2024 by Front Okamoto, Hotel Management
Thank you very much for your comments. We are glad to hear that you praised VIP member service. If you have trouble, please ask the Front Desk. Enjoy your stay in our hotel!
by A verified traveler from Troy
Posted 26 Aug 2024
Excellent staff and service. Good location. Rooms smaller than typical.
Comment from Hotel Management
27 Aug 2024 by Front Okamoto, Hotel Management
Thank you for using our hotel. We are glad to hear that you praised our hotel of staff service and location .Our hotel is located about 5 minutes’ walk from the street car of station, so that location is convenient.If you are getting on a streetcar from Hiroshima Station to our hotel, the nearest station is Hatchobori Station, and you can take the No. 1, No. 2, or No. 6 line to get to the nearest station. We will continue to prepare the rooms and customer service so that our customers spend a comfortable of time. We hope you will consider staying at our hotel again when you have a chance to visit Hiroshima. Thank you very much for your comments.
by A verified traveler
Posted 19 Aug 2024
All employees were super nice and helped us throughout our stay.
Comment from Hotel Management
21 Aug 2024 by Front Okamoto, Hotel Management
Thank you for staying our hotel. We are glad to hear that you praised our hotel of customer service. We will continue to prepare the customer service so that our customers will be satisfied with their stay. We hope you will consider staying at our hotel again when you have a chance to visit Hiroshima. Thank you very much for your kind comments.
by A verified traveler
Posted 4 Aug 2024
Quiet and clean room with nice bathroom facilities, staff extremely helpful too. Good location, easy to get to places and good restaurants nearby too. 7/11 also next to hotel. Would happily come back.
Comment from Hotel Management
7 Aug 2024 by Front Okamoto, Hotel Management
Thank you for using our hotel. We are glad to hear that you praised our hotel of staff and room and location. One of the features of our hotel is the three-point independent bathroom, which get a good reputation received by many customers.And our hotel is located about 5 minutes’ walk from the street car of station, so that location is convenient.If you are getting on a streetcar from Hiroshima Station to our hotel, the nearest station is Hatchobori Station, and you can take the No. 1, No. 2, or No. 6 line to get to the nearest station. We will continue to prepare the rooms and customer service so that our customers will be satisfied with their stay. We hope you will consider staying at our hotel again when you have a chance to visit Hiroshima. Thank you very much for your kind comments.
by A verified traveler
Posted 4 Aug 2024
Very nice and central hotel. Staff were lovely and the hotel was clean and tidy. Good areas around for food and easy to navigate the city, very close to big shopping hotspot.
Comment from Hotel Management
7 Aug 2024 by Front Okamoto, Hotel Management
Thank you for staying our hotel. We are glad to hear that you praised our hotel of staff and room and location. One of the features of our hotel is the three-point independent bathroom, which get a good reputation received by many customers.And our hotel is located about 5 minutes’ walk from the street car of station, so that location is convenient.A convenience store is located on the first floor of the hotel, and nearby restaurants, supermarkets, department stores, and the tourist attraction Peace Park are within walking distance. If you have a chance to come to Hiroshima again, please consider our hotel. Thank you very much for your kind comments.
by A verified traveler
Posted 21 Jul 2024
The hotel was in a very good location on a main road with a corner shop directly below. It had all the amenities required and a wide selection of food was available for breakfast. The room was clean and comfortable.
Comment from Hotel Management
22 Jul 2024 by Front Okamoto, Hotel Management
Thank you for staying our hotel. We are glad to hear that you praised our hotel of room and breakfast. One of the features of our hotel is the three-point independent bathroom, which get a good reputation received by many customers. And our breakfast is buffet style and incorporates local foods and products. We will continue to prepare the rooms and customer service so that our customers spend a comfortable of time. We hope you will consider staying at our hotel again when you have a chance to visit Hiroshima. Thank you very much for your kind comments.
by A verified traveler
Posted 17 Jul 2024
Enjoyed our stay, everything was within walking distance. Hotel was lovely
Comment from Hotel Management
18 Jul 2024 by Front Okamoto, Hotel Management
Thank you for staying our hotel. We are glad to hear that you liked location. Our hotel is located about 5 minutes’ walk from the street car of station, so that location is convenient. If you are getting on a streetcar from Hiroshima Station to our hotel, the nearest station is Hatchobori Station, and you can take the No. 1, No. 2, or No. 6 line to get to the nearest station. A convenience store is located on the first floor of the hotel, and nearby restaurants, supermarkets, department stores, and the tourist attraction Peace Park are within walking distance. We hope you will consider staying at our hotel again when you have a chance to visit Hiroshima. Thank you very much for your comments.
