Ratings based on 136 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Westport
Posted 17 Sep 2024
Friendly staff and nice clean modern property in good location
Comment from Hotel Management
18 Sep 2024 by HOTEL SUI HAMAMATU KUWABARA, Hotel Management
Thank you for staying in our hotel.We are really honored for getting ５ review.Your kind words are the best encouragement for our staff.We are really looking forward to seeing you again here in Hotel SUI HAMAMATSU.The hot days will continue, so please take care of yourself.HOTEL SUI HAMAMATUKUWABARA
by A verified traveler
Posted 13 Jun 2024
Loved my stay!
Comment from Hotel Management
13 Jun 2024 by HOTEL ACT GARDEN HAMAMATSU , Hotel Management
Thank you for visiting Hotel Act Garden Hamamatsu.We are also happy that you were able to spend your time without any inconvenience!
by A verified traveler
Posted 13 Jun 2024
Staff was amazing! Very enjoyable! Excellent stay!
Comment from Hotel Management
13 Jun 2024 by HOTEL ACT GARDEN HAMAMATSU, Hotel Management
Seeing you happily going out every morning gave us a lot of energy. Thank you very much!
by A verified traveler
Posted 13 Jun 2024
Wonderful stay! Great Staff!
Comment from Hotel Management
13 Jun 2024 by HOTEL ACT GARDEN HAMAMATSU, Hotel Management
We have received many reviews and we are very happy.. We will pass on your warm message to all our staff!
by A verified traveler
Posted 13 Jun 2024
Loved my stay! Great staff and property!
Comment from Hotel Management
13 Jun 2024 by HOTEL ACT GARDEN HAMAMATSU, Hotel Management
It would be great if our hotel is in your memories of Japan.We hope your trip will be a wonderful one.And I hope today is also a good day.thank you!!!
by A verified traveler
Posted 28 May 2024
The room was nice and clean. The breakfast was great. It is a bit far from the train station. There is a ventilation in the room and makes a noise when it is raining.
Comment from Hotel Management
28 May 2024 by HOTEL ACT GARDEN HAMAMATSU, Hotel Management
この度はご利用くださいまして、誠にありがとうございます。ホテル内の清掃や、お食事には力を入れているところでございます。このホテルでの滞在も、日本での旅の思い出になれば幸いでございます。
by A verified traveler
Posted 2 May 2024 on Hotels
Comment from Hotel Management
2 May 2024 by HOTEL ACT GARDEN HAMAMATSU , Hotel Management
この度はHOTEL ACT GARDEN HAMAMATSUでのご宿泊いただき誠にありがとうございました。また、高評価も頂戴し誠にうれしく思います。慢心せずに今後もお客様に満足していただける様精進して参りますので、今後もHOTEL ACT GARDEN HAMAMATSUでのご予約お待ちしております。
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
26 Mar 2024 by HOTEL ACT GARDEN HAMAMATSU , Hotel Management
この度はHOTEL ACT GARDEN HAMAMATSUにご宿泊賜り誠にありがとうございます。またお忙しい中ご評価くださいまして重ねてお礼申し上げます。さらなるサービスの向上に努めて参りますので今後ともHOTEL ACT GARDEN HAMAMATSUをご愛顧くださいますようお願いいたします。再度お会いできるのを楽しみにしております。HOTEL ACT GARDEN HAMAMATSUフロントスタッフ一同
by A verified traveler
Posted 15 Mar 2024
The rooms and facilities were very clean. The staff was welcoming and accommodating. I would highly recommend this hotel to anyone staying in this area.
Comment from Hotel Management
15 Mar 2024 by Hotel Act Garden HAMAMATSU, Hotel Management
Thank you very much for using Hotel Act Garden HAMAMATSU.We are very happy that you enjoyed your stay with us.All of our staff will continue to strive to improve our services.looking forward to seeing you coming againHotel Act Garden HAMAMATSU
by A verified traveler
Posted 22 Nov 2023
Dang this place was great! We got the queen room, and it was the biggest hotel room I've ever stayed in in Japan. Great bed, wonderful room. The free breakfast was excellent, too! Almost all Japanese options, but we love Japanese food so it was really exciting. They also held our bags for us before check-in and after check-out so we could wander around the city. Not sure if I'll ever make it back to Hamamatsu, but if I do I'll stay here again!
Comment from Hotel Management
22 Nov 2023 by HOTEL ACT GARDEN HAMAMATSU , Hotel Management
Thank you for staying at our hotel.We are glad to hear that you enjoyed your room, breakfast, and sightseeing in Hamamatsu City.We would be very happy if our hotel was part of your memories of your trip to Japan.We hope you continue to enjoy your trip.We hope to see you again.
