Ratings based on 967 Verified Reviews

4.5 out of 5
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Dec 2024
The hotel room is spacious for 3 adults, buffet has a lot of variety. Onsen is great too.
4 out of 5
by A verified traveler

Posted 31 Oct 2024
Like that there's complimentary ramen and ice cream at night.
4 out of 5
by A verified traveler

Posted 31 Oct 2024
I loved almost everything about this place, it was in a great area and all the public spaces were very clean. However the pillows are a bit odd, you get two and one is hard like a brick and the other is so soft your head falls through. Additionally there were some hairs on the bed when i got there which was disappointing. The room was spacious and everything else was great. Would still recommend!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2024
5 out of 5
by A verified traveler

Posted 4 Oct 2024
Nice natural hot springs inside the hotel, offers free snack and fountain drinks all day, delicious breakfast buffets, one min walk from underground shopping which connects to subway station
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2024
5 out of 5
by A verified traveler

Posted 10 Sep 2024
Like other hotels of the same chain, this hotel offers free onsen access, free ramen (2130 to 2300), free ice cream. The breakfast is excellent, a mix of Japanese and non-Japanese items. The staff is amazingly helpful and courteous. The hotel is between Fushimi and Sakae stations, walking distance to Osu Kan-non temple and shopping district and Sakae / Mirai Tower shopping district.
5 out of 5
by A verified traveler from Yonkers

Posted 24 Aug 2024
I had such an amazing time and the staff made my stay enjoyable
5 out of 5
by A verified traveler

Posted 19 Jul 2024
Hot bath house available and amenities on site.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jul 2024