Ratings based on 818 Verified Reviews

4.2 out of 5
74% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 Jun 2024
The hotel itself was nice but the location was not ideal. I didn't feel safe walking alone in the area.
Comment from Hotel Management
26 Jun 2024 by 宮本, Hotel Management
Thank you for staying at APA Hotel Nagoya Sakae Higashi.We sincerely apologize for any inconvenience caused to you regarding the environment around our hotel. Our hotel is located in a busy area with many restaurants nearby, so it can get quite lively at night. We appreciate your understanding.We will also work closely with the police to ensure the safety of our guests.Thank you very much for taking the time to post a review.
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Close to everything including subways
Comment from Hotel Management
30 Apr 2024 by 宮本, Hotel Management
Thank you for choosing APA Hotel Nagoya Sakae Higashi. As you mentioned, our hotel is close to the downtown area and there are many convenience stores and restaurants nearby. We look forward to welcoming you again. Front desk Miyamoto
4 out of 5
by A verified traveler

Posted 10 Jan 2024
Comment from Hotel Management
11 Jan 2024 by フロント 宮本, Hotel Management
この度はアパホテル〈名古屋栄東〉をご利用いただき、誠にありがとうございます。また貴重なお時間を割いての口コミのご投稿、重ねてお礼申し上げます。またお近くへお越しの際はぜひ当館へお越しくださいませ。お客様のまたのお越しを心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted 16 Oct 2023 on Orbitz
It was a comfortable stay and room was clean
Comment from Hotel Management
17 Oct 2023 by Receptionist Nakano, Hotel Management
Thank you for choosing APA HOTELNAGOYASAKAE-HIGASHI. We are very pleased to see that you were satisfied with our services. We hope you will visit us again when you come back to Nagoya. Thank you very much for taking time out of your precious time to write us.
5 out of 5
by A verified traveler

Posted 14 Sep 2023
Comment from Hotel Management
4 Oct 2023 by フロント 中納, Hotel Management
この度は、アパホテル〈名古屋栄東〉をご利用いただき、誠にありがとうございます。今後ともより快適に、満足してご利用いただけるよう、スタッフ一同尽力して参ります。この度はお時間を割いてのご投稿、誠にありがとうございます。またのお越しを心よりお待ちしております。
5 out of 5
by A verified traveler

Posted 14 Aug 2023
Great stay, no complaints.
Comment from Hotel Management
15 Aug 2023 by Receptionist Ishikawa, Hotel Management
Thank you for choosing APA HOTELNAGOYASAKAE-HIGASHI.We are very pleased to see that you were satisfied with our services.We hope you will visit us again when you come back to Nagoya.Thank you very much for taking time out of your precious time to write us.
4 out of 5
by A verified traveler

Posted 22 Aug 2022
The staff was friendly and did their best to explain things regardless of their English level. The area around the hotel was not the best at night due to the surrounding clubs. However, we were very close to a number of areas to shop, sightsee, and get food.
Comment from Hotel Management
23 Aug 2022 by Front Tanaka, Hotel Management
Thank you for staying at APA Hotel Nagoya Sakae Higashi. Thank you again for taking the time to post your review. We are very honored to receive words of praise from our guests regarding the hospitality of our staff. I'm glad that I was able to convey my desire to overcome the language barrier.As you said, the area around our hotel is a busy area, so it is very lively at night. Restaurants, convenience stores, and drugstore Nato are nearby, so it's very convenient. Regarding the security of the surrounding area, we will cooperate with the police and strive to ensure further safety.If you come to the area again, please use our hotel. We are looking forward to seeing you again.
4 out of 5
by A verified traveler

Posted 21 Aug 2022
Liked the hospitality
Comment from Hotel Management
22 Aug 2022 by Front Tanaka, Hotel Management
Thank you for staying at APA Hotel Nagoya Sakae Higashi. Thank you again for taking the time to post your review.We are very pleased to receive your compliments regarding the hospitality of our staff.We are not satisfied with the current situation and will continue to devote ourselves to becoming a hotel that customers can choose.If you have another chance, please use our hotel. We are looking forward to seeing you again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2021
5 out of 5
by A verified traveler

Posted 30 Jun 2021 on Hotels
Comment from Hotel Management
30 Jun 2021 by フロント 勝野, Hotel Management
この度は、アパホテル〈名古屋栄東〉をご利用いただき、誠にありがとうございます。 お客様にもご満足して頂くことができ、大変嬉しく存じあげます。今後も現状に満足せず、日々サービス向上へと邁進して参る所存でございます。 名古屋にお越しの際は税、当館にもお立ち寄り頂けましたら幸いでございます。