Ratings based on 995 Verified Reviews

3.8 out of 5
78% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

No body scrub?

Posted 10 Aug 2020 on Hotels
Our room was clean as we had expected. In other hotels we have stayed at, body scrub/towel were provided along with the bath/face towel, but there were none at this one. Nevertheless, it was a great stay overall.
5 out of 5
by A verified traveler

Posted 21 Mar 2020
the hotel is so accessible to everything from shopping places to different restaurants. there are also a lot of pachinko if you want to try your luck. the hotel price is the best, so cheap and reasonable. would love to go back and stay again.
4 out of 5
by A verified traveler from japan

Posted 5 Jan 2020
Good food.good location.convinient check in check out time.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2019 on Hotels
4 out of 5
by A verified traveler

Hotel during Rugby World Cup

Posted 4 Nov 2019 on Hotels
This is a fine hotel, in an excellent location. Our only complaint was being told one morning the breakfast was finished at 9.30 when the notified time was up to 10am
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2019 on Hotels
2 out of 5
by A verified traveler

Very uncomfy stay

Posted 24 Sep 2019 on Hotels
The room was very worn. Needed a good paint. The bed was extremely hard so we may as well have slept on the ground. All of the plugs were also too close to cabinets so you couldn't put an adapter in them.
2 out of 5
by A verified traveler

Posted 20 Sep 2019
The hotel was being reformed during my stay ... the bedroom smells really bad ... smoke 💨 and the bed clothes seems old not properly white. The restroom awful. Really surprised 😱 with round disappointing happenings . The staff not friendly at all
3 out of 5
by A verified traveler

Posted 5 Sep 2019
Staff are nice, but just like all the business hotels in Japan, the rooms still smell like cigarettes, which give me a headache. Coffee in the room is not good. Bathroom is nice. The view was nice.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2019 on Hotels