Ratings based on 1,249 Verified Reviews

4.7 out of 5
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 7 Dec 2024
We booked a room for our family of 4 and the room we were given had 2 beds a little larger than twins. We had been traveling that day and got in later so we made it work but very uncomfortable for our family to sleep. Area around the hotel is nice and walkable, fun sites to visit. Staff is very friendly and nice.
5 out of 5
by A verified traveler

Posted 2 Dec 2024
The room is very clean& quiet, staff are helpful ,
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Nice and big room location
5 out of 5
by A verified traveler

Posted 21 Nov 2024
perfect
5 out of 5
by A verified traveler

Posted 20 Nov 2024
It was perfect. The hotel room was clean. Staff are so kind. I was pampered by all the amenities in the hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2024
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Hotel is located close to everything, beautiful park, chinatown, Motomachi shopping centers and more. Hotel is very quiet. Room is big as Japanese standard and clean. Staff were friendly and helpful. We will come back to stay there again next time.
4 out of 5
by A verified traveler

Posted 10 Nov 2024
The location is near yamashita park, but zero view in hotel room.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Wonderful property and staff
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Very new, large rooms and beautiful design. One of the best 4 stars hotel in the area.