Ratings based on 47 Verified Reviews

3.3 out of 5
53% of guests recommend
3.4 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 21 Nov 2019 on Hotels
Comment from Hotel Management
2 Dec 2019 by Georgener , Hotel Management
Thank you for staying with us,we really appreciate your feedback, We look forward to hosting you again.
5 out of 5
by A verified traveler

Posted 28 Oct 2019
Comment from Hotel Management
21 Nov 2019 by Georgener, Hotel Management
Thank you for choosing West breeze Hotel and for taking time to give us a review, We are glad to receive this great feedback of your experience with us , Our first priority as a hotel is to offer happiness guaranteed to all our guests and we are glad you enjoyed your stay,we look forward to hosting you again.
4 out of 5
by A verified traveler

Good for a stop over.

Posted 5 Oct 2019 on Hotels
Easy check in. Always very nice staff. Good breakfast. Comfortable room with good water pressure and fast wifi. Limited (very) tv channels. Make sure you use the mosquito net.
Comment from Hotel Management
8 Oct 2019 by West Breeze Hotel, Hotel Management
Thank you for choosing West breeze Hotel and for taking time to give us a review, We are glad to receive this great feedback of your experience with us especially from our staff, Our first priority as a hotel is to offer happiness guaranteed to all our guests and we are glad you enjoyed your stay, However we apologize for the short coming brought about by the limited TV channels, We shall look into it to ensure that there are enough TV stations and that you do not experience this on your next visit. We will also ensure that all rooms have been sprayed every time before the guest checks-in in the room. Looking forward to hosting you again. Best Regards, West Breeze Hotel
4 out of 5
by A verified traveler

A solid, affordable option in NBO

Posted 3 May 2019 on Hotels
Super nice staff. Nice big room. A little hot without AC, but windows allow breeze (just use the mosquito net). Breakfast was basic but fresh. Maybe they could mix it up a bit but when I was staying there were not many guests so that's probably less cost efficient. Nothing really to do in the local area and you need a taxi/uber to get anywhere. However it's very much on the right side of town for the airport.
Comment from Hotel Management
4 May 2019 by Grace Irungu, Hotel Management
Thank you for staying with us. We appreciate your feedback. Looking forward to hosting you next time.
2 out of 5
by A verified traveler

just ok

Posted 22 Jan 2019 on Hotels
The only thing going for this place is how close it is to Wilson airport. I wouldn't stay there again. However, if you are on a tight budget and need to stay close to the airport, then this place might work out for you.
Comment from Hotel Management
30 Jan 2019 by West Breeze Hotel., Hotel Management
Thank you for taking your time to send a feedback. We highly appreciate your honest response. We would like to know what made your stay unsatisfactory so that we can improve on that and have you come back again. Kindly send us us your name and contacts so that we can discuss more. It was nice hosting you and want make you feel the warm breeze of the West Breeze Hotel when you come back again.
2 out of 5
by A verified traveler

not Good

Posted 6 Jul 2018
Water was not available in the wash room for shower
Comment from Hotel Management
7 Aug 2018 by Grace Muteshi, Hotel Management
Thank you for staying with us. We apologize for the shortcomings in our services and property during your stay. We have noted the areas that we need to make improvements and will certainly work on them. We truly hope that you will give us another chance and be among the many who appreciate our services and have chosen us a second home for them.
4 out of 5
by A verified traveler

Nairobi traveler

Posted 23 May 2018 on Hotels
Very friendly, helpful staff. Its an old hotel buts it clean and the wi-fi's excellent. If you want to experience a local hotel this is the place for you.
Comment from Hotel Management
30 May 2018 by Grace Irungu, Hotel Management
Thanks for staying with us. We appreciate your feedback.
1 out of 5
by A verified traveler from Uk

Over priced

Posted 28 Dec 2017
Booked superior room got in there was no bar fridge cupboard was broken shower did not work properly TV only had local channels restaurant staff barking like mad dogs seriously overpriced
1 out of 5
by A verified traveler

Don't go

Posted 3 Nov 2017 on Hotels
First no hot water, as in cold water coming from the hot tap. Then no water at all from the hot tap. Then co cold water. At each stage reception told me it was being fixed. No restaurants for a very long walk and taxis are reluctant to come along the rough track in front of the hotel. Food is poor in the hotel.
Comment from Hotel Management
20 Nov 2017
Hi there, We are deeply sorry to learn of your experience during your stay with us. For the comment about food, we would be very glad to know what exactly you did not like about it, since we appreciate that the threshold to food preferences is very broad. With the on going up grading of the road, we sometimes experience disruptions in water supply, though the service providers are usually cooperative, it some times takes longer than expected to have it resolved. The incontinence that sometimes occurs due to the road construction is a great concern to us and we are trying all we can to minimize the same.
5 out of 5
by Oladipupo

Posted 30 Oct 2017 on Hotels
I had a very good stay and I liked everything about the hotel
Comment from Hotel Management
20 Nov 2017
Dear Oladipupo, Thank you for taking the time to write your wonderful review. It makes us very happy that you liked everything during your stay. We welcome you back to stay with us, and have a great time.
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