Ratings based on 397 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
by A verified traveler
Posted 11 Dec 2024
Safe, clean, quiet. Nice pool. Amazing breakfast bar. Really courteous and helpful staff. We really enjoyed our stay.
by A verified traveler
Posted 30 Nov 2024
Check in took a long time and the air conditioner in the room didn’t work well so the room was really warm.
Staff were kind and friendly, willing to help and answer questions.
by A verified traveler
Posted 27 Nov 2024
Rooms spacious and modern, staff friendly and very helpful
by A verified traveler from Johannesburg
Posted 16 Nov 2024
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 28 Oct 2024
The Boma Nairobi had everything I needed.
The bathroom had options for a quick shower, and a deep bath- which for me, as someone who is big on self-care really loves.
Next, the buffet option for breakfast, lunch or dinner, provides one with several options of what to eat.
Next, the staff members are very professional and peasant.
Lastly, the security protocol is worth mentioning, because you go through a check, similar to the TSA at an airport, which for me, was really cool.
I would want this experience over and over, and can't wait to bring our partners to Kenya, to have such a luxurious experience!
Best,
Bisola-Mariam (Founder and CEO, ideyforyou).
Comment from Hotel Management
29 Oct 2024 by ., Hotel Management
Dear Bisola-Mariam,Thank you so much for your kind words and for choosing The Boma Nairobi! We’re delighted that you enjoyed everything from the thoughtful details in our rooms, designed with comfort and self-care in mind, to the diverse options in our buffet. Knowing that our team left a memorable impression on you truly means the world to us, and we’re thrilled that our security measures made you feel at ease.We can’t wait to welcome you back, along with your partners, to experience the best of Kenyan hospitality. Until then, please know that the entire team is here to make each stay just as luxurious and special as the last.Warm regards,Malcolm MathanganiAssistant Front Office ManagerThe Boma Nairobi
by A verified traveler
Posted 25 Sep 2024
Checked in early! $25. Ride from airport. $25. Horrible 1st room, decent 2nd room. Right now checking to see if I have double payed booking through Expedia and the hotel! Staff was unpleasant. Wanted to talk to manager and was a NoShow.
by A verified traveler from West Windsor
Posted 20 Sep 2024
It is business friendly hotel, westernized
by A verified traveler
Posted 15 Sep 2024 on Hotels
Lovely delicious breakfast. Front desk was respectful and professional. The accommodations were spacious, clean, and comfortable.
