Ratings based on 61 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Aug 2024
Big rooms. Beautiful grounds with multiple resturants.
Comment from Hotel Management
18 Sep 2024 by Mercy, Hotel Management
Thank you Graeme for the great review. Looking forward to hosting you again.
by A verified traveler
Posted 26 Jul 2024 on Orbitz
Very large area.
Comment from Hotel Management
18 Sep 2024 by Mercy, Hotel Management
Thank you Ohedul.
by A verified traveler
Posted 25 Jul 2024 on Hotels
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by Mercy, Hotel Management
Thank you for your review! We are delighted to hear that you enjoyed your stay.
by A verified traveler
Posted 11 Mar 2024
by A verified traveler
Posted 25 Jun 2023
The grounds were very beautiful, spacious and very well kept. The staff were all extremely friendly and helpful. The buildings are in need of some repairs. Many of the roofs had shingles coming off and leaking water, our block of rooms lost hot water for a day. The water coming out of the tap had some rust in it, before and after the boiler malfunction. My room hadn’t changed at all since my last trip here 10 years ago. I would definitely recommend staying here.
Comment from Hotel Management
26 Jun 2023 by Mercy, Hotel Management
Thank you for your feedback. We appreciate your positive comments about the beautiful grounds, friendly staff, and spacious environment. Thank you for bringing these concerns to our attention. We apologize for the issues you experienced during your stay. We will address the maintenance and water quality problems to ensure a better experience for our guests in the future. Your feedback is valuable to us, and we appreciate your recommendation despite the shortcomings.
by A verified traveler
Posted 18 Jun 2023
Rooms and bathrooms are very old and need total overhaul. Very less vegetarian options. Do not stay here as you would waste your money. They pretend online and otherwise they are full but rarely see any room occupants or movement. Extremely expensive room and food prices are mind boggling. When you order anything at restaurants, you will get it atleast after 30 minutes..
by A verified traveler
Posted 3 Jun 2023
I would recommend- the setting is a step above the rest with grounds and variety in food service. Staff is attentive to guest needs.
by A verified traveler
Posted 11 May 2023
The gardens are stunning
by A verified traveler
Posted 14 Mar 2023
We liked the grounds and food options
