Ratings based on 36 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2023 on Hotels
Comment from Hotel Management
22 Nov 2023 by Liliy, Hotel Management
Thank you so much for staying with us , we look forward to seeing you soon .
by A verified traveler
Posted 28 Jun 2022
Good experience for the price.
Comment from Hotel Management
28 Jun 2022 by Lily, Hotel Management
Thank you for your review and staying with us .
by A verified traveler
Posted 25 Nov 2021
Everything was OK
Comment from Hotel Management
26 Nov 2021 by Lily, Hotel Management
Thank you for staying with us , we are glad all went well
by A verified traveler
Posted 30 Sep 2021 on Hotels
Comment from Hotel Management
1 Oct 2021 by Lily, Hotel Management
Thank you for your review, we did not host you since we didn't have your reservation, for such issues its better to handle with the booking company you booked on . We only admit clients with valid reservations
by A verified traveler
Posted 22 Jul 2021 on Travelocity
by A verified traveler
Posted 28 Dec 2019
Comment from Hotel Management
29 Dec 2019 by Lily, Hotel Management
Thank you for staying with us .
by A verified traveler
Terrible experience
Posted 7 Oct 2019 on HotelsWe had a terrible overall stay at two different properties that the owner Lilian owned for 2 different nights. The first night was ok - we had complained about the bed being hard but overall it was what you pay for - after all it is guest house and not a hilton.
So for the second night, she booked us in another room but this was full of mosquitoes and really dirty with the shower not working properly. Plus the second bathroom had a sink right in front of the toilet so I am not sure how one could use the sink since there was no space - really dumb. But then the next morning when we complained, the lady completely lost it. She locked the door from inside so we could not get out and threatened to call the police the on us saying that we will be in a nairobi jail for 6 months until the case is closed. We finally apologized and she let us go but I would not stay at this property even if she was offering it for free. I would normally just have given an meets expectations review based on price but due to the ladies treatment and the most harrowing experience we had , I felt it was my duty to warn others and hence the long post. Stay at your own risk..
Comment from Hotel Management
22 Nov 2019 by Lily, Hotel Management
Thank you for your review,But clearly other travellers can see you are the problem, let me start by that you did not want to pay hence the excuses , you wanted free breakfast , you left windows open even after we told you to close.
All rooms have nets ,and every bath has a working sink.
We have never hosted such troublesome guests like you , very drunk ,very disrespectful , wanting more for less pay .
Genuine guests can read and see previous reviews from other travelers that were not troublesome like you.
You broke even a toilet seat .
by A verified traveler
Very good place
Posted 19 Jul 2019 on HotelsVery good place: clean, calm
Comment from Hotel Management
21 Jul 2019 by Lily, Hotel Management
Thank you for staying with us , we are happy you enjoyed your stay with us .
by A verified traveler from Washington DC
Posted 10 Jul 2019
I stayed at Nairobi Aiport Homestay with a friend, and we had a wonderful time. First of all, the room is quite nice and has everything you need. The homestay is pretty close to the airport, so that is a plus, though it is a bit further from some of the main attractions (these are still easy to get to via Uber). Breakfast was really solid as well. But what really stood out to me was the service. Lilian was such a lovely host, being really responsive to request prior to arrival, facilitating as much as she could, and then being a wonderfully engaging person. We had some good discussion and she helped us learn some essential Swahili as well. Really made us feel welcome and at home. So all I can say is Asante sana Lilian! Would certainly recommend to any traveler and stay there again.
- Philip Kenol
Comment from Hotel Management
14 Jul 2019 by Liliy, Hotel Management
Thank you so much for staying with us , we are delighted that you enjoyed your stay and that your expectation for the stay was met .
You were good guests to host .
We look forward to seeing you next time !
by A verified traveler
Posted 4 May 2019 on Hotels
Lillian the owner was helpful and a great host. This is a real deal for the money and close to the airport. We highly recommend it.
Comment from Hotel Management
6 May 2019 by Liliy, Hotel Management
Dear Paul,
Thank you for staying with us, we are delighted you enjoyed your stay . Looking forward to hosting you next time .
