Ratings based on 43 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
Overall great location located in the heart of CBD, numerous restaurants and street vendors around to purchase anything from food to clothing . Virtually walking distances to everything you can imagine. I consider this a good strategic location because it puts me within 15-20 of some of Nairobi most popular estates and malls. Friendly and professional staff with a nice restaurant and bar available inside.
by A verified traveler
Posted 7 Sep 2024
The only thing I didn’t like about this location was that it didn’t have a lift. Other than that, this place was comfortable and in a convenient location. If I had been traveling solo, I wouldn’t have felt so comfy but my partner is Kenyan and that eased me greatly. Lovely rooms, nice staff. They have a lounge here but we didn’t get to go. Maybe next time!
Comment from Hotel Management
10 Sep 2024 by Imma, Hotel Management
Wow! Thanks Tammy for taking the time to review us.We really appreciate your stay with us too. Best regards to you and hoping to see you around the next time you are in Nairobi.
by A verified traveler
Posted 15 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Imma, Hotel Management
Thanks Chinyere for taking the time to review us.Regards and see you next time you are in Nairobi.
by A verified traveler from Chicago
Posted 27 May 2024
Older building but great staff.
Comment from Hotel Management
28 May 2024 by Imma, Hotel Management
Thanks Richard for taking the time to review us.We appreciate that you found our staff helpful.Looking forward to seeing you the next time you are in Nairobi.
by A verified traveler
Posted 26 Apr 2024
The place is looking safe,at no time during my stay was I worried of my safety,
Comment from Hotel Management
26 Apr 2024 by Imma, Hotel Management
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at our hotel. We can't wait to see you again soon!
by A verified traveler
Posted 6 Jan 2024 on Hotels
by A verified traveler
Posted 5 Nov 2023
It is an old property, need to be demolished.
Comment from Hotel Management
6 Nov 2023 by Imma, Hotel Management
Wow!
by A verified traveler from Fontana
Posted 6 Oct 2023
Couldn’t be any happier, the receptionist was out of her way to contact Uber for us , helpful staffs, she or either the security guy walked us to near by store to find anything you need for safety, they even cook ginger water for me when I had stomach problem from Diani beach
Comment from Hotel Management
25 Oct 2023 by Imma, Hotel Management
Wonderful! Wonderful! we are humbled by your compliments. Sure Eva our front office supervisor always goes out of her. She won the Best Customer Care Staff of the year award! Hope to see you again
by A verified traveler
Posted 3 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by Imma, Hotel Management
Thanks George for your wonderful review! looking forward to seeing you around again.
by A verified traveler from Fontana
Posted 2 Oct 2023
The receptionist was amazing, she even call uber for us when we have trouble connecting, staff was helpful and helping with my luggages as well , highly recommended this hotel
Comment from Hotel Management
2 Oct 2023 by Imma, Hotel Management
Wow Thanks Christine for staying with us. Very grateful to know that you had a pleasant stay and found our staff to be helpful! Looking forward to seeing you again.
