Ratings based on 142 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2023
by A verified traveler
Posted 21 May 2023
I was very disappointed with my stay, as my AirPods Pro were stolen from my room.
I had left my AirPods Pro in the charging case on the cofe table in my room. When I returned to my room later that day, the charging case was gone. I checked with the front desk, but they had not seen it.
I am very disappointed that my property was stolen from my room, and I hardly recommend anyone staying at this hotel.
Comment from Hotel Management
7 Jun 2023 by Manager, Hotel Management
We are sorry to hear that you were disappointed with your stay at Khweza. We did check the room again and did not find the airpods. We questioned the housekeepers that cleaned your room, but they too say they never saw them. We suggest tracking the airpods and maybe this will shed some light to where they could be. Again we really apologize for the inconvenience this has caused you.
by A verified traveler
Posted 27 Sep 2022
Service was excellent, staff was exceptional. Thank you for an amazing stay
Comment from Hotel Management
22 Oct 2022 by Khweza family, Hotel Management
Thank you for giving us the opportunity to serve you. Hope to see you again in the future.
by A verified traveler
Posted 26 Jun 2022 on Hotels
Comment from Hotel Management
26 Jun 2022 by Khweza , Hotel Management
Thank you for giving us the opportunity to host you.
by A verified traveler
Posted 14 Mar 2022 on Hotels
by A verified traveler
Nairobi’s Hidden Gem
Posted 7 Mar 2020 on HotelsVery friendly and helpful staff. Seems popular with Europeans who know good value. The local neighborhood is a bit rough, not suitable for walking, especially at night.
by A verified traveler
Great option for transiting
Posted 12 Feb 2020 on HotelsBasic and well run with nice staff. The rooftop restaurant has a little bit of everything. We used this hotel on both ends of safari holiday. We loved the in-room breakfast option.
by A verified traveler
Posted 1 Feb 2020 on Hotels
by A verified traveler
Good value. Would stay again.
Posted 7 Jan 2020 on HotelsGood stuff. Thought I would have a night in central Nairobi so I could have a few hours explore but in the end the traffic meant I got there later than expected. Good value. Fantastic roof bar/restaurant with the best food I had on my week in Kenya (though the threshold wasn't very high)
by A verified traveler
Posted 16 Nov 2019
I have nothing negative to write about this hotel. After I left, I actually missed the place so that says a lot!!!
