Ratings based on 61 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Location
Comment from Hotel Management
9 Dec 2024 by Linda, Hotel Management
Dear Abdirehman,Thank you for taking the time to leave us a rating. While we appreciate your feedback, we would love to hear more about your experience so we can continue to improve our services. If there are any specific aspects of your stay that stood out to you, please feel free to share.We hope to welcome you back soon and provide you with an even better experience!Best regards,Fedha Residences
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Vivian, Hotel Management
Dear Edgar,Greetings,Thank you for your kind review, We look forward to have you enjoy your stay with us again in the future as Fedha Residences will always be home away from home.Regards,Vivian
by A verified traveler
Nice family place to stay in Nairobi
Posted 2 Jul 2024 on HotelsExcellent place and quite for family. But, please consider putting a curtain in the kitchen area overlooking the patio/balcony. The privacy is compromised.
Comment from Hotel Management
10 Jul 2024 by General Manager , Hotel Management
Greeting From Fedha,We value your feedback and will look into the request. Kind RegardsGeneral Manager.
by A verified traveler
Basically everything was good.
Posted 15 Nov 2023 on HotelsComment from Hotel Management
15 Nov 2023 by Fedha Residences, Hotel Management
Greetings Blein,Hope you are doing good, we appreciate you staying with us and we hope you enjoyed your stay. Looking forward to having you back upon visiting Kenya again.Regards,Daisy & Serah
by A verified traveler
Posted 15 Jul 2023 on Hotels
I felt very safe. My room was facing a number of bars/restaurants so it got really loud at late night. The service was great though, from security, check-in to check-out. I was bitten by a mosquito which I was able to kill and sucked a lot of blood off me - they need to address this to avoid guests getting sick from mosquito bites.
Comment from Hotel Management
24 Jul 2023 by Everlyne, Hotel Management
Dear Sir/ Madam,I hope you are keeping safe, First and foremost i take this opportunity to thank you for choosing fedha residence for your stay, It was pleasure hosting you, your reveiw is highly appreciated, we've took note on the mosquitoe issue and we really appologize for that, I'm please to let you know that in your next visit,we will ensure your stay at Fedha residence will conduceive,we will also ensure the room is well sprayed.Looking forward to hosting you.Best Regards,Everlyne.
by A verified traveler from Tacoma
Posted 7 Jul 2023
Comment from Hotel Management
27 Jul 2023 by Management, Hotel Management
Dear Shannon,Thank you for staying with us and for taking time to review us.We appreciate the rating and and we look forward to hosting you again.
by A verified traveler
Posted 4 Jun 2023
Comment from Hotel Management
25 Jun 2023 by ., Hotel Management
Thank you very much Richard for your response. Looking forward to hosting you again.RegardsGladys.
by A verified traveler
Posted 17 Aug 2021 on Hotels
I only spent one night at Fedha Residences but I was pleasantly surprised. The check-in was quick and the staff is really friendly and accommodating. I stayed in the single room, and while it is very small, it works for a short stay. I was impressed with the cleanliness of the room and the bathroom. They also provide a kettle, tea bags and sugar, as well as a bottle of water. The compound is secure and is close to shops and restaurants.
Comment from Hotel Management
17 Aug 2021 by Charlotte Anyango | General Manager, Hotel Management
Hello,
We are happy you had a fantastic time with us!
Thanks for your review and we appreciate the positive feedback.
We hope to see you again soon!
Best Regards,
by A verified traveler
Posted 12 Aug 2021 on Hotels
Comment from Hotel Management
13 Aug 2021 by Charlotte Anyango - General Manager, Hotel Management
Dear Abukar,
Thanks for taking the time to share your feedback with us.
I'm glad we were able to meet your expectations!
Best regards,
by A verified traveler
Posted 7 Aug 2021
The apartment was very dirty, stains on furniture, appliances had not been cleaned, bed linens were below average.
Comment from Hotel Management
13 Aug 2021 by Charlotte Anyango - General Manager, Hotel Management
Dear Anonymous,
Thanks so much for sharing your experience with us. I'm so sorry that your stay with us fell short of your expectations. We always ensure that the apartments are well cleaned and inspected before check-in. I would like to know more on your stay as I look into the issues raised. Kindly do reach out when you have a moment.
