Ratings based on 2 Verified Reviews
1.0 Room cleanliness
1.0 Service & staff
1.0 Room comfort
1.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Complete disaster
Posted 8 Jan 2022 on HotelsIt was a complete disaster. the Hotel was closed and no one was there to sort out the mess, still I have been charged full price, I had to find another place at ight!
Comment from Hotel Management
8 Jan 2022 by FK, Hotel Management
Hello Stephen,
Thank you for your review.
We did our best to offer an alternative since Alma Hotel was under renovation. You stayed at the alternative hotel (Leleshwa Inn) which we paid for.
You were not charged any extra money as claimed.
We apologized and still apologize for the inconvenience.
Regards,
Faith
by A verified traveler
Posted 11 Aug 2021