Ratings based on 36 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jul 2017 on Wotif
Strange 'hotel', more like apartments. Food was always late and one night the chef wasnt coming in until 11pm so we couldn't eat dinner there. If you need a taxi backthere, take the address as the taxi drivers didnt know where it was.
Comment from Hotel Management
6 Aug 2017 by sam, Hotel Management
Hello,
Thanks for the review,we will do our best to improve the service
by A verified traveler
Not in safe area
Posted 2 May 2017 on OrbitzWhen I call the manager want to me send my information, credit card number from Urbit. They want me also to to pay $30 extra.
The location is where the homeless and theives hang out. It's the Nairobi slams. I didn't stay because I feared for my safety. I have called Orbitz customers serviceshould but they refused to find me another location.
Recommended
for Everyoneby A verified traveler from Uganda
Good place to stay near the bus park
Posted 20 Apr 2017Very good reception. Sent a taxi to pick me from the bus park. The staff is very friendly and helpful. The room was clean , spacious and not noisy.Hot water is available for the shower.
by Robert
Ok for the price
Posted 8 Apr 2017 on HotelsVery friendly hotel but in a very noisy area of nairobi clean room definitely use mosquito net if you are going to leave windows open. Food is adequate
by Barend
Posted 29 Mar 2017 on Hotels
It was good but the outside is not so great. Good value for what you pay.
by Kamal
Posted 3 Aug 2016 on Hotels
Comment from Hotel Management
16 Jan 2017 by General Manager, Hotel Management
Thank you for the score,we look forward to impressing you next time
by sitila from Maralal
Fantastic stay..
Posted 1 Jul 2016 on HotelsI had a great stay at the hotel, friendly personal clean rooms, great service. The hotel location was a bit hard to find, and it's not a place with restaurants or bars around. But you can always walk or take a boda bodato city centre.. All in all I had a great stay.
Comment from Hotel Management
16 Jan 2017 by General Manager, Hotel Management
Thank you for the review we look forward to hosting you next time
by A verified traveler
I will always choose this hotel.
Posted 26 May 2016 on HotelsThe neighborhood/location is a bit dodgy but you can't beat the price and easy access to the city centre of Nairobi. The staff at the hotel are wonderful. The rooms are incredibly clean. Wifi is reliable enough. Thoroughly enjoyed my stay. Only downside is the neighborhood... You have to watch your back, but that's true Nairobi in general.
Comment from Hotel Management
by Franco, Hotel Management
Dear guest, thanks for your positive comments, it was a pleasure hosting you and we look forward to your next travel to Nairobi. Franco
by A verified traveler
Quick walk from Nairobi CBD
Posted 12 Apr 2016 on HotelsVery short stay - 1 night passing through Nairobi. The staff were incredibly helpful and the wifi was superb. Some fantastic art from local artists can be seen on the staircase too.
Comment from Hotel Management
25 Jun 2016 by Franco, Hotel Management
Dear guest, it was a pleasure hosting you at Eron Hotel and we look forward to you next travel. Karibu Eron Hotel
by A verified traveler from sf
Please remove these kind of hotels from your list.
Posted 24 Feb 2016The hotel should not have been qualified to be under Expedia recommendation. Totally disappointed. Location is not safe, entrance sidewalk ruined, hallway is shared with motorcycle repair, reception in a small room, in the extension cord runs cross floor to reach tv. No close hunger, coakroach crawling etc. left next day to better and safer hotel. Expect refund from Expedia. Thank you!
Comment from Hotel Management
25 Apr 2016 by Franco, Hotel Management
Dear Asres, it was a pleasure hosting you at Eron Hotel. At Eron, customers are our priority and we ensure that all our clients are confortable, safe and happy. We have addressed the issues you raised and we look forward to your next travel to Nairobi
