Ratings based on 5 Verified Reviews
2.8 Room cleanliness
2.8 Service & staff
2.5 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2019
rooms where not upto mark as compared with price.....bathroom was very small....but the view was awsome
Comment from Hotel Management
30 Sep 2019 by Dynasty Resort, Hotel Management
Respected Guest
Greetings!!!!
Thanks for choosing Dynasty Resort.we always give rooms as per your bookings but in same case when guest didn't Happy with their own rooms with Than we can Upgrades Him at Free of Cost.We are apologies for your inconvenience.
Please visit again. Will Upgrades your rooms at the time of Booking.
Thanks & Regards
Dynasty Resort
by A verified traveler
Posted 2 Aug 2019
The place is not even close to the photos on site. 2 night there, elevators dis not work. Elders had to walk up 4 flights of stairs. 2nd days they had turned lights off, waoting for accident ro happened.
2nd time there in 2 years, all the renovation mentiomed to is during 1st visit. Not there. Got worse. Never again will we stay there. DO NOT BOOK THIS PLACE.
Comment from Hotel Management
3 Aug 2019 by Manager, Hotel Management
Dear Sir
Greetings!!!!!
Thank you very Much for sharing your reviews about your stay at Our Resort.
We apologies for your inconvenience.
We have check your complaint with concern person regarding elevators and we have found that due to electrical fault elevators was not working in the morning.
Mechanical/Electrical Faults are not in our control.
However, the fault was rectified same day and elevators was working by evening.
We have 02 Genset for electric back in our resort to start them it will not take less than 02-05 minutes.
As you know very well that nainital is a hill stations & this is a Monsoon time, it is so difficult to put always genset online mode.
Yes we have renovated our resort , however we are sadden by the fact that you did like the renovation.
We tried our best and even upgraded your room Free of charge so that both your rooms can be on the same floor.
Again we are apologizing for your inconvenience stay if you can put this matter in our knowledge on the same day than we can provide you rooms on first Floor.
Please Visit Again we will try to make it Happy.
Please feel free for further clarifications
Thanks & Regards
Manager
by A verified traveler
Posted 31 Mar 2019
It was amazing for me during my visit on 29th March 19...
1. We were given a room in 4th floor but lift was out
of order and couldn't be repaired during stay.
2. Wi-Fi was not working.
3. TV was not working and despite of repeated
complaint no one came to attend.
I don't understand why anyone should pay so much for such facilities.
Hotel needs a lot of improvement.
Comment from Hotel Management
1 Apr 2019 by Manager, Hotel Management
Dear Sir
Greetings!!!!
Thanks for sharing Feedback, it will help us to improve our services.apologies for inconvenience services.
We have share your feedback to our Management.
Thanks
by Amit
Posted 31 Oct 2012 on Hotels
by TT from Delhi
最悪でした
Posted 28 Jun 2014 on Hotels施設、接客態度、食事、インターネット環境等、全てにおいて最悪でした。それに対してのホテル価格が高すぎる。今まで宿泊したホテルで最悪でした。Hotels.comのホテルから外すべきだと感じた。