Ratings based on 8 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Apr 2024 on Hotels
Comment from Hotel Management
24 Apr 2024 by Neha Sharda, Hotel Management
Dear Mr Sunil,It has been our privilege to have you stayed with us at “Bhikampur Lodge by Howard”, Nainital. We have always been earnest in our endeavor to extend the very best of the hospitality to our guests. It is only through our guests that we get a feedback of our services, which in turn helps us to improve our standards.We are happy that you found our services up to your expectations. Your encouraging comments will definitely encourage us to strive for excellence.We look forward to welcoming you back to “Bhikampur Lodge by Howard” on your next visit and assure you of our best services and attention at all times.Thanking you,Regards,
by A verified traveler
Posted 7 Mar 2024
Great accommodation, staff was attentive. Only issue was that they did not accept non-Indian credit card so I had to pay cash at checkout.
Comment from Hotel Management
8 Mar 2024 by Neha Sharda, Hotel Management
Dear Mr Kala,It has been our privilege to have you stayed with us at “Bhikampur Lodge by Howard”, Nainital. We have always been earnest in our endeavor to extend the very best of the hospitality to our guests. It is only through our guests that we get a feedback of our services, which in turn helps us to improve our standards.We are happy that you found our services up to your expectations. Your encouraging comments will definitely encourage us to strive for excellence.We look forward to welcoming you back to “Bhikampur Lodge by Howard” on your next visit and assure you of our best services and attention at all times.Thanking you,Regards,
by A verified traveler
Posted 27 Jul 2022 on Hotels
Comment from Hotel Management
7 Aug 2022 by Howard Hotels Team , Hotel Management
Hello Shahzad,
Thank you for taking out time to review our property. My team and I are delighted to know you liked our property and we were able to make your stay comfortable one, giving us an immense sense of satisfaction to learn that you have enjoyed your time with us.
Once again we thank you and look forward to see you back at Bhikampur Lodge By Howard.
by A verified traveler
Posted 13 Jul 2022 on Hotels
We booked the best available room in the lodge- Presidential Suite but it fell short of expectations.
What was good:
- Location
- Staff was friendly
- Good
What was short of expectations:
- Aging property and furniture.
Bed played a creeking music .. definitely not fit for a honeymoon couple;)
- Linen, not so clean...with lot's of dirt marks ( You don't expect it in even a normal room...while we paid for a presidential suite)
- The purpose of a Suite with 2 rooms is lost when only 1 room has a toilet and people from other room have to cross the other room to use the toilet.
- Cable TV: With limited channels to watch while others are blocked
- Intercom not working: Were told that a Monkey snapped the wire:)... so had to call the recep
Comment from Hotel Management
7 Aug 2022 by Howard Hotels Team, Hotel Management
Hello Vishal,
Please accept our sincere apologies for the inconvenience caused during the stay and this saddens that we could not live up to your expectations. We have noted all the points that you have raised during your stay and trust us that we will hold the teams and people responsible accountable and coach them to deliver on high standards that we have set.
by A verified traveler
Posted 3 Apr 2021
This property is a hidden gem. Rooms are very clean. Although you might not have a great view from them, the property itself is so serene and quiet that you will not miss it. Staff is very polite and very professional. Excellent room service. Food is amazing. Also, my room was upgraded to a Superior room which definately helped since I was traveling with a toddler. Big thanks to Rahul and his team.
It's a little steep to walk from the main road but taxis are readily available.
Comment from Hotel Management
3 Apr 2021 by Pranav Mittal, Hotel Management
Hello,
I am delighted you had a memorable stay with us and we were able to exceed your expectations.
We are truly grateful for the wonderful things you have said about the hotel, teams and the services provided.
Thank you so much for appreciating Rahul and the team. People are the backbone of our hotel. With their genuine care and perceptiveness they create delightful moments for our guests, we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel.
We at Bhikampur Lodge by Howard look forward to welcoming you back.
by A verified traveler
Posted 15 Mar 2021 on Hotels
Comment from Hotel Management
16 Mar 2021 by Pranav Mittal, Hotel Management
Hello,
Thank you for taking out time to review us. My team and I are delighted to know we were able to make your stay comfortable one giving us an immense sense of satisfaction to learn that you have enjoyed your time with us.
by A verified traveler
Buckle Up
Posted 27 Nov 2020 on Hotelsthis is a nice property, located almost 1.2 kms from the main area & so u need to have transport to get there.Rooms are spacious & clean however the housekeeping was disappointing as things were not provided.Room booked for 4 pax but bathrooms were not sufficiently stocked with towels/Napkins/Toilet paper.Had to request many times to get these.Ganesh the caretaker was helpful & ensured proper service.All in all for the price charged the property needs to buckle up its service standards.
Comment from Hotel Management
14 Dec 2020 by Pranav Mittal, Hotel Management
Hello Suresh,
Thank you for the feedback.
We are currently recovering from post COVID situations. However we are trying our best to get all are operations at 100% back soon.
We hope you will give us another chance to serve you better.
by A verified traveler
Room rent is exorbitant
Posted 15 Oct 2019 on HotelsMy staying was comfortable. Room rent is found exorbitant compared to the facilities offered by the Estate. The lodge is located other bank of Nainital lake (i.e. opposite to Mall Road). This bank is actually hill side. Lodge is therefore located at hill top. So this imposes hindrance to the travellers for frequent travel between market area and the lodge.
