Ratings based on 986 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 17 Dec 2024
Average
Comment from Hotel Management
17 Dec 2024 by ホテルアクアチッタナハ くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
5 out of 5
by A verified traveler

Posted 7 Dec 2024
Best hotel I booked in Japan, everything was walking distance and the rooms where plentiful.
Comment from Hotel Management
7 Dec 2024 by ホテルアクアチッタナハ くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.We will continue to promote better service in the future.We sincerely look forward to your next visit.
5 out of 5
by A verified traveler

Posted 30 Nov 2024
Very good location, for the most part everything is walking distance. Very honest staff I had forgotten money in my room and they found it and contacted me to return it.
Comment from Hotel Management
1 Dec 2024 by ホテルアクアチッタナハ くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.I hope that you will return to Japan.We will continue to promote better service in the future.We sincerely look forward to your next visit.Hotel Aqua Citta Naha
5 out of 5
by A verified traveler

Posted 29 Nov 2024
This hotel was way better than I thought when booking it, and for the price. The pool and hot tub on the roof were amazing, rooms weren’t anything fancy, but plenty of space, clean, and functional. We got some sort of executive privilege with our booking so there was a free snack and drink bar with sake and beer on tap for free pretty much all day. Didn’t try the in house dining but the food looked great and the other people seemed to be enjoying it. Friendly and helpful staff, bartender let us have a nightcap on the roof even though they were just about to close, so our drink tickets didn’t go to waste. Short cab rides to downtown, and plenty of dining and convenience stores within walking distance. Would definitely book again if I go back to Naha.
Comment from Hotel Management
1 Dec 2024 by ホテルアクアチッタナハ くちこみ担当, Hotel Management
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.We appreciate your satisfaction and I am very pleased.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.Hotel Aqua Citta Naha
5 out of 5
by A verified traveler

Posted 15 Nov 2024
friendly staff, nice variety of food for breakfast buffet.
Comment from Hotel Management
15 Nov 2024 by ホテルアクアチッタナハ くちこみ担当, Hotel Management
Thank you very much for your stay at our hotel.We are grateful for receiving a valuable evaluation.We look forward to seeing you soon on your next visit.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Nov 2024
5 out of 5
by A verified traveler

Posted 19 Oct 2024
Aqua Citta has a pool and hot tub on the top floor available from 10 am to 11 pm. There is also a bar and restaurant on the top floor with small plates available. There was a Mediterranean breakfast available for purchase on the first floor in the mornings. The hotel is well run and the staff is professional. I would definitely stay at an Aqua Citta again.
Comment from Hotel Management
19 Oct 2024 by ホテルアクアチッタナハ くちこみ担当, Hotel Management
Thank you very much for using our hotel.Thank you for evaluating us a lot.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
4 out of 5
by A verified traveler from Bell

Posted 6 Oct 2024
There’s nothing walking distance from this hotel you have to walk 20 min to where everything’s located (bars, restaurants, and shopping)
Comment from Hotel Management
7 Oct 2024 by ホテルアクアチッタナハ くちこみ担当, Hotel Management
先日はご宿泊頂き誠にありがとうございました。また機会がありましたらご検討していただけると幸いです。
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 22 Aug 2024
Great stay
Comment from Hotel Management
23 Aug 2024 by ホテルアクアチッタナハ くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .