Ratings based on 92 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jul 2024 on Hotels
Have to pay extra for a occupancy, booked 2 beds still have to pay for (1+1) to stay
by A verified traveler
Posted 27 Jun 2024
We stayed at this place as we had long layover before our flight. Property is clean. But food experience was terrible. Even after asking for less spicy food we got super spicy food and we ended up spending lot of money in trying different food.
Chicken burger is a joke. Patty is small as a coin. Really … we talked with chef about spice level and he said that’s what we have and nobody cared to replace our food. Zero customer care.
Last part terrible was airport shuttle. It’s not free. Nobody told us it’s paid and it’s freaking 900 rs and we can get Uber much cheaper than this. Thankfully they gave us that as a complimentary service after complaining about food.
Overall bad experience.
by A verified traveler
Posted 1 Jun 2024
I had a pleasant stay!
by A verified traveler
Posted 14 May 2024 on Hotels
by A verified traveler
Pathetic experience
Posted 24 Apr 2024 on HotelsPathetic experience, not at all worth the rate
by A verified traveler
Posted 31 Mar 2024 on Hotels
by A verified traveler
Posted 25 Feb 2024
The property was a bit undermanaged. The facilities needed TLC to bring it up to 5-star standards. Rooms were large and spacious, but the maintenance was lacking in all aspects.
by A verified traveler
Posted 27 Nov 2023
Staff members humble and supportive
by A verified traveler
Posted 22 Oct 2023 on CheapTickets
This was my 3rd stay at this establishment in the last 6 months. On this particular trip, I enjoyed the faculty and all its amenities. The staff were very welcoming as they remembered whom I was from previous visits. Overall I would rate this experience a 4 of 5 due to a few hiccups. Room Cleaning Services, Dinning staff we very friendly and understanding. I chose to use the spa this time, unfortunately, my appointment was scheduled for 1pm they told me the didn’t have the room available at the time of my scheduled apt. So we rescheduled the apt until the next available slot that was available at 2 pm. Unfortunately, we were still not serviced until 2:40 pm. We were not even offered a discount or a percentage off for the inconvenience. The positive about the spa is that the actual Massages given were exceptional!! So tips were given accordingly. The workout area was utilized daily by me… no complaints. I had the opportunity to walk the entire facility this time. Very nice scenery. Dinning room was clean and welcoming. While eating my dinner however, I did observe several cockroaches roaming the floor. Unfortunately, one did crawl on me and I immediately told the staff. They were very comforting and vowed to handle it with spaying after services. Overall good experience.
by A verified traveler
Posted 20 Sep 2023
Special mention for excellent staff and service.
Everyone was very responsive and helpful especially Manoj, Ravi and Shankar provided excellent service and experience overall.
