Ratings based on 420 Verified Reviews

4.1 out of 5
77% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 10 Nov 2024
Great place
Comment from Hotel Management
12 Nov 2024 by 東横INN名古屋栄 くちこみ担当, Hotel Management
Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.Toyoko INN Nagoya Sakae
5 out of 5
by A verified traveler from Coquitlam

Posted 8 Oct 2024
Front desk staff were very quick, attentive, and helpful with check in and any requests, and the breakfast had a lot of great options. The room was comfortable and clean. I would easily come here again.
Comment from Hotel Management
12 Oct 2024 by 東横INN名古屋栄 くちこみ担当, Hotel Management
Marcel 様この度は東横イン名古屋栄をご利用いただき、誠にありがとうございます。フロントスタッフについてのお褒めの言葉をいただき、大変嬉しく思っております。朝食や清掃に関しましてもご満足いただけたようで何よりでございます。お客様にご満足いただけるサービスを提供できるよう、引き続き努めてまいりますので、ぜひ次回もご利用いただけますと幸いです。改めて、この度は貴重なご意見をありがとうございました。またお会いできることを心より楽しみにしております。東横イン名古屋栄
5 out of 5
by A verified traveler

Posted 16 Aug 2024
Very healthy and tasty breakfast. Check out time could be little longer.
Comment from Hotel Management
17 Aug 2024 by 東横INN名古屋栄 くちこみ担当, Hotel Management
この度はご宿泊頂き誠にありがとうございます。朝食満足いただけたようで何よりでございます。またこちらへお越しの際は、ぜひ当ホテルをご利用ください。
4 out of 5
by A verified traveler

Posted 13 Sep 2023 on CheapTickets
One staff, Ms. Sun, was very helpful. Thanks a lot.
Comment from Hotel Management
14 Sep 2023 by front desk, Hotel Management
Thank you for staying with us.We are very happy that you were satisfied with our staff's service.We look forward to seeing you again when you come to Nagoya.
5 out of 5
by A verified traveler

Posted 1 Jun 2023
Really clean! Bed was very comfortable. Buffet breakfast was delicious. Efficient check in and check out
Comment from Hotel Management
4 Jun 2023 by 東横イン名古屋栄フロント, Hotel Management
Thank you for staying at Toyoko Inn Nagoya Sakae. Thank you very much for your encouraging comments. Please come again. All the staff are waiting for you.
4 out of 5
by A verified traveler

Staff woke me up !!!

Posted 17 Jan 2022 on Hotels
Its all good until the 3rd day the staff woke me up because they knew it was my last day but its not . I was staying there for 5days.. i hope its not gonna happen again .
Comment from Hotel Management
17 Jan 2022 by Toyoko Inn, Hotel Management
Thank you for staying at our hotel. I really apologize that our staff mistakenly woke you up and disturbed your rest. We would like to appreciate for your review and are looking forward to comig again. Thank you.
4 out of 5
by A verified traveler

On the dot

Posted 25 Sep 2019 on Hotels
Value for $. Staff was helpful and friendly. They gave us a smoking room. When we said we needed a non- smoking room, they accommodated. Just remember that the Japanese operate like clockwork. Checkin at 4pm mean 4pm. Breakfast closed at 9:30 and it will close at 9:30 sharp. If you are a minute late .... too bad.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2019
4 out of 5
by A verified traveler from Colombo

This traveler left a rating score only Posted 12 Jul 2018
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 20 Apr 2018
Confortable,good breakfast,good stuff Bathroom needs upgrade