Ratings based on 973 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
It is close to the main station and the room was very clean
Comment from Hotel Management
24 Dec 2024 by ヴィアイン名古屋新幹線口 支配人, Hotel Management
この度はヴィアイン名古屋新幹線口をご利用いただき、誠にありがとうございます。また、当館の立地や清掃面においてご満足いただけたご様子で、大変嬉しく存じます。お忙しい中口コミ投稿にご協力いただき、ありがとうございました。またのご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 29 Nov 2024
Friendly staff, convenient location with family mart next door, walkable distance to Nagoya station and plenty of food options nearby
Comment from Hotel Management
29 Nov 2024 by Manager, Via Inn Nagoya Shinkansenguchi, Hotel Management
Thank you for using Via Inn Nagoya Shinkansenguchi. There is a convenience store on the first floor of our hotel that is open 24 hours a day. It has been well received by many of our guests. Thank you also for the compliments to our staff. We will continue to do our best to ensure your satisfaction. We look forward to seeing you again on your next visit to Nagoya.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by ヴィアイン名古屋新幹線口 支配人, Hotel Management
この度はヴィアイン名古屋新幹線口をご利用いただき、誠にありがとうございます。何かお気づきの点等ございませんでしたでしょうか。お気軽にお申し付けください。またのご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 19 Nov 2024
We can have a better option with the rate! NO Netflix.
Comment from Hotel Management
19 Nov 2024 by Manager, Via Inn Nagoya Shinkansenguchi, Hotel Management
Thank you very much for staying at Via Inn Nagoya Shinkansenguchi.However, we regret that you were dissatisfied with the price.You can only watch Netflix on your TV if you have a subscription.We will use your feedback as a reference for future hotel improvements.Thank you for taking the time to post a review despite your busy schedule.
by A verified traveler
Posted 17 Nov 2024
The double room is too small for 2ppl, and it was stuffy and oppressive. But the customer service is pretty friendly and international, so you don't need to worry about it if you can not speak Japanese
Comment from Hotel Management
17 Nov 2024 by Manager, Via Inn Nagoya Shinkansenguchi, Hotel Management
Thank you for using Via Inn Nagoya Shinkansenguchi.We apologize for any inconvenience caused regarding our facilities.We cannot make improvements immediately, but we will do our best to make them so.We also thank you for your compliments regarding our service.We will continue to strive to satisfy our customers.Thank you for taking the time to write a review despite your busy schedule.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by ヴィアイン名古屋新幹線口 支配人, Hotel Management
この度はヴィアイン名古屋新幹線口をご宿泊頂きまして誠にありがとうございます。また高評価を頂きありがとうございます。ご宿泊中には何かお気づき点などございませんでしたでしょうか。もしございましたらフロントまでお声掛けを宜しくお願い致します。本日はお忙しい中口コミ投稿を頂きありがとうございます。お客様のまたのご利用をスタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 21 Oct 2024
Lication
Comment from Hotel Management
21 Oct 2024 by ヴィアイン名古屋新幹線口 支配人, Hotel Management
この度はヴィアイン名古屋新幹線口をご宿泊頂きまして誠にありがとうございます。また名古屋へお越しの際は是非とも当館をご利用下さいませ。本日はお忙しい中口コミ投稿にご協力頂きありがとうございます。
by A verified traveler
Posted 27 Sep 2024
Area didn’t seem all that safe.
Good 10 mins walk to station so not sure why the hotel is call entrance to bullet train station
Comment from Hotel Management
27 Sep 2024 by Manager, Via Inn Nagoya Shinkansenguchi, Hotel Management
Thank you for using our hotel.Our hotel is located on the Shinkansen ticket gate side.It is not right in front of the Nagoya Station Shinkansen exit.We apologize for the inconvenience this may have caused.
by A verified traveler
Posted 18 Sep 2024
Property was strategic for our one day tour of Nagoya. Breakfast was very good for a foreigner like us having tontaste the first tome antrue Japanese breakfast.😍
Comment from Hotel Management
19 Sep 2024 by Manager, Via Inn Nagoya Shinkansenguchi, Hotel Management
Thank you for staying at Via Inn Nagoya Shinkansenguchi.I'm glad to receive your kind words about the breakfast. Thank you very much. I hope you will stay with us again when you come to Japan.
by A verified traveler
Posted 20 Jun 2024
Close to the train stations and restaurants. Safe to walk at night.
Comment from Hotel Management
21 Jun 2024 by ヴィアイン名古屋新幹線口 支配人, Hotel Management
Thank you for staying at the Via Inn Nagoya Shinkansenguchi.We are pleased that you were satisfied with your stay.As you mentioned, our hotel is located just a 5-minute walk from Nagoya Station, making it very convenient.We hope you will use our hotel again when you visit Nagoya.
