Ratings based on 987 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Temple
Posted 26 Sep 2024
The staff were all extremely friendly and helpful. Very convenient to subway.
Comment from Hotel Management
26 Sep 2024 by フロント 中島, Hotel Management
Thank you for choosing APA Hotel Nagoya Sakae Ekimae EXCELLENT. We are happy to hear that you were satisfied with the convenience of transportation. We are also very pleased to hear your compliments about our staff's service.We hope you will visit us again when you come back to Nagoya.We look forward to welcoming you again.
by A verified traveler
Posted 13 Sep 2024
Please add more international breakfast choices.
Comment from Hotel Management
13 Sep 2024 by フロント 中島, Hotel Management
Thank you for choosing APA Hotel Nagoya Sakae Ekimae EXCELLENT. We are sorry that our breakfast did not meet your expectations. We are very sorry that we did not explain to you at the time of check-in that our breakfast mainly consists of Nagoya food. We will take your feedback into consideration and continue to improve in the future. We look forward to welcoming you again.
by A verified traveler
Posted 19 Apr 2024
My room at this APA Hotel was near Otsu Dohri facing north. During this period of my stay (Mar 13-15, 2024), night-time outside air temps were in the range of 6~10C, cool enough to sleep with the window barely open.
Cool night-time air is a very good thing: the hotel does not switch its HVAC system from heat-only to A/C only until night-time ambient outside air temperatures reach about 15C at night, about from late fall to late April . (If an air conditioned room is important to restful sleep, I suggest staying at a different APA property or other hotel with full-time, year-round A/C.)
But street noise, including some construction sounds at night across the street on Otsu Dohri precluded a quiet night's sleep unless the window was tightly closed.
Otherwise, the room was comfortable and clean. The bed was nice to sleep on, especially since the staff provided me with two extra blankets on those cool nights. BBC was the only TV channel with English; remaining channels only provided the usual mindless Japanese TV fare.
Hotel staff were splendid, and went out of their way to accommodate my requests.
Comment from Hotel Management
19 Apr 2024 by Clark Sakakibara, Hotel Management
Thank you very much for staying at APA Hotel Nagoya Sakae Ekimae EXCELLENT. We would also like to take this opportunity to thank you for taking time out of your precious time to write us.We are pleased to hear that you were satisfied with your stay with us.We hope you will stop by our hotel again when you are in the neighborhood.We look forward to welcoming you back to our hotel.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
5 May 2024 by フロント 森, Hotel Management
この度はアパホテル〈名古屋栄駅前〉EXCELLENTにご宿泊いただき誠にありがとうございます。また、貴重なお時間を割いてのご投稿に重ねてお礼申し上げますまたお近くにお越しの際は是非当館にお立ち寄りくださいませ。お客様のご来館をお待ちしております。
by A verified traveler
Posted 22 Mar 2024 on Hotels
Comment from Hotel Management
22 Mar 2024 by フロント 長谷川, Hotel Management
Thank you very much for choosing APA Hotel Nagoya Sakae Ekimae EXCELLENT. We hope you had a relaxing stay with us. We are glad to hear that you gave us a high evaluation.We look forward to welcoming you again.
by A verified traveler
Posted 7 Jan 2024
It was a very small room and bathroom. Although it is a street away from the cool stuff in Nagoya that is a plus. The breakfast was Japanese which I love but I know some don’t and that’s all they had.
Comment from Hotel Management
8 Jan 2024 by Cloak Sakakibara, Hotel Management
Thank you very much for choosing APA Hotel Nagoya Nishiki EXCELLENT. We would also like to thank you for taking time out of your precious time to write your comments.We will continue to make efforts to improve our services to ensure your satisfaction in the future.We look forward to welcoming you again.
by A verified traveler
Really great hotel!
Posted 21 Oct 2023 on HotelsClean, comfortable and great value for money. Room was more specious than expected. Staff are friendly and professional. Great location in the city center, and near to a big Donki! In the same building as Gold’s Gym, so I got a visitor pass. I will stay again.
Comment from Hotel Management
21 Oct 2023 by Front Sano, Hotel Management
Thank you very much for using APA Hotel Nagoya Nishiki EXCELLENT.We are very honored to hear that you appreciate our cleanliness.Also, all of our staff are very happy to receive your compliments regarding our customer service.We will continue to work hard to become a hotel that is chosen by many people.Thank you very much for your valuable feedback.We look forward to seeing you again.
by A verified traveler
Posted 23 May 2022
Very comfortable and easy to access!
Comment from Hotel Management
11 Jun 2022 by Receptionist, Kitagawa, Hotel Management
Thank you for choosing our hotel to stay. We are really glad to get a good review from you. We are looking forward to seeing you again.
by A verified traveler
Posted 22 Feb 2022 on Hotels
Comment from Hotel Management
23 Feb 2022 by フロント 前田, Hotel Management
この度はアパホテル〈名古屋錦〉EXCELLENTをご利用くださいまして、誠にありがとうございます。 また、10の評価をいただくことができ、大変光栄でございます。 お客様のご意見をもとに、今後より多くのお客様にご満足いただけるホテルづくりに邁進いたします。 またのご利用、心よりお待ち申し上げます。
by A verified traveler from Hamamatsu shi
Posted 28 Oct 2021
I booked a non smoke room
Comment from Hotel Management
1 Nov 2021 by Receptionist, Kataoka, Hotel Management
Thank you for choosing our hotel to stay. We are really glad to host you here and also to get a good review about us from you. We are looking forward to see you again.
