Ratings based on 934 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Lost way and no hear English
by A verified traveler
Posted 19 Dec 2024
The room was unexpectedly small sized so there wasn't sufficient space to move around.
The TV programme variety and bath area were good.
by A verified traveler
Posted 9 Dec 2024
Excellent access to transit, shopping and lots of restaurants
Comment from Hotel Management
9 Dec 2024 by フロント 山下, Hotel Management
Thank you for using APA Hotel Nagoya Ekimae. We appreciate your positive feedback regarding the location. We look forward to welcoming you back soon.
by A verified traveler
Posted 29 Nov 2024
Ok
Comment from Hotel Management
29 Nov 2024 by フロント 田中, Hotel Management
Thank you for staying at APA Hotel Nagoya Ekimae.We would also like to thank you for taking the time to post a review despite your busy schedule.All of our staff are very happy to hear that you had a comfortable stay at our hotel.We hope that you will choose us again the next time you visit Nagoya.We look forward to seeing you again.Front Desk: Tanaka
by A verified traveler
Posted 26 Nov 2024
Good location, easy to get to, and nearby the gathering point for many Klook tours.
Comment from Hotel Management
26 Nov 2024 by Front Desk: Tanaka, Hotel Management
Thank you for using APA Hotel Nagoya Ekimae. Our hotel is located about a 7-minute walk from the Shinkansen exit of Nagoya Station, and has been well received by many guests. We are very happy to hear that you found it convenient. Thank you very much for taking the time to post your review. We look forward to seeing you again.
by A verified traveler
Posted 21 Nov 2024
Excellent
Comment from Hotel Management
21 Nov 2024 by Front Tanaka, Hotel Management
Thank you very much for using APA Hotel Nagoya Ekimae. We are very happy that you were satisfied with your stay at our hotel. Please use our hotel again when you come to Nagoya. Thank you for taking the time to post your review. We look forward to seeing you again.
by A verified traveler
Posted 20 Nov 2024
Property was ok but room was very tiny. AIRCON/HEAT IS CENTRALLY CONTROLLED BY THE HOTEL AND CAN ONLY BE SET TO EITHER AIRCON OR HEAT - NO GUEST CHOICE BY INDIVIDUAL ROOM. Even though the room was VERY hot, the hotel had selected the system for heat only, no aircon possible, and no fan. We were told to “open the window” which was not designed to be opened more than a few inches. The room was stifling. On top of that, it was then difficult to sleep due to all of the train station and late-night revelers’ noise. This was completely unacceptable and we would not recommend this hotel to anyone, especially if they expect to be able to have control of the temperature in their room.
Comment from Hotel Management
21 Nov 2024 by Front Tanaka, Hotel Management
Thank you for using APA Hotel Nagoya Ekimae. We sincerely apologize for the inconvenience caused regarding the air conditioning. Our hotel has centralized management of the air conditioning, and all rooms are set to heating during the current season. If you stay in a villa room, you can set the air conditioning individually, so please consider this the next time you use our hotel. Thank you for taking the time to post your review. We look forward to seeing you again.
by A verified traveler
Posted 16 Nov 2024
Zz zzzzz zz
Comment from Hotel Management
17 Nov 2024 by Front 井波, Hotel Management
Thank you for staying at APA Hotel Nagoya Ekimae.We regret that you found the hotel to be a disappointment.All of our staff will continue to work hard to ensure our customers are satisfied in the future.Thank you for taking the time to post your review.Front Inami
by A verified traveler from Shatin
Posted 16 Nov 2024
GOOD
Comment from Hotel Management
17 Nov 2024 by フロント 井波, Hotel Management
Thank you for staying at APA Hotel Nagoya Ekimae.We hope you had a relaxing stay.We are pleased to hear that you were satisfied with your stay.We will continue to strive to be a hotel that is chosen by our customers.Thank you for taking the time to post your review.We look forward to seeing you again.Front Inami
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by フロント 井波, Hotel Management
この度はアパホテル〈名古屋駅前〉をご利用いただきまして、誠にありがとうございます。ご滞在中はごゆっくりお過ごしいただけましたでしょうか。ご満足いただけた様子がうかがえ嬉しく思います。今後ともお客様に選ばれるホテルを目指し、精進いたします。貴重なお時間を割いてのご投稿ありがとうございました。またのお越しを心よりお待ちしております。フロント 井波
