Ratings based on 992 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
A super fancy hotel for a great price! It’s right next to the train station so it’s very easy to get around and explore Nagoya- also only one stop away from Nagoya station where the Shinkansen runs. The staff was very helpful and friendly. We were able to leave our luggage there free of charge for the day despite already checking out. The view from our hotel room was amazing and the room itself was spacious. I don’t know if this is in every room, but we had a bathtub and a shower. They gave many amenities and small things like toothbrushes, shampoo, conditioner, brushes, combs, water, etc. The beds were also very comfortable and big enough to fit two people in a bed (wasn’t even a queen size bed). I will absolutely be staying here again when I come back to Nagoya!!!
Comment from Hotel Management
8 Nov 2024 by Masae U, Hotel Management
Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you so much for your wonderful on-line review. We are always happy to hear from our guests, and this is indeed high praise and we are most grateful for your generous comments regarding our hotel. It was our pleasure to be of service to you and we hope to see you again at our hotel in the very near future.
by A verified traveler
Posted 2 Nov 2024
Very good
Comment from Hotel Management
2 Nov 2024 by Reservation Team, Hotel Management
Thank you for staying at our hotel.We are glad that if your stay was nice and comfortable.We look forward to welcoming you back soon.
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
23 Oct 2024 by Masae U, Hotel Management
ANAクラウンプラザホテルグランコート名古屋をご利用くださいまして、誠にありがとうございます。５点満点という最高のご評価を賜り、御礼申し上げます。頂戴したご評価に甘んずることなく、今後もより一層精進してまいります。またのお越しを、スタッフ一同心よりお待ちいたしております。
by A verified traveler
Posted 28 Jul 2024
Clean super nice staffs
Comment from Hotel Management
29 Jul 2024 by Masae U, Hotel Management
Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your guest experience with us. We were delighted to have you with us and very much appreciated your generous comments regarding our facilities and friendly staff. Thank you again for your positive review and we look forward to your return in the very near future.
by A verified traveler
Posted 26 Jul 2024
Love the location of this property. I previously lived in Nagoya for 2-years. While not as immediately noticable for it's location versus Nagoya station proper, it has way easier convenience for accessing Nagoya region with JR Tokaido and Chuo lines. Meitetsu lines (including direct access to Chubu Centrair Airport) and Nagoya Subway lines. Navigating through Kanayama station is super easy and much less stressful than Nagoya station. The hotel features a great and welcoming staff and the service is fantastic. Will stay here again and again.
Comment from Hotel Management
29 Jul 2024 by Masae U, Hotel Management
Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for staying with us on your recent visit and for leaving your kind feedback. We are pleased that you found our location to be convenient. I have passed on your comment to our team members who I am sure will be even more motivated.Thank you so much again, and we all look forward to welcoming you again the next time your travel brings you to Nagoya.
by A verified traveler
Posted 22 Jul 2024
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Comment from Hotel Management
23 Jul 2024 by Reservation Team, Hotel Management
Thank you for staying at our hotel.We are glad that if your stay was nice and comfortable.We look forward to welcoming you back soon
by A verified traveler
Posted 17 Jul 2024 on Orbitz
Comment from Hotel Management
14 Aug 2024 by Masae U, Hotel Management
ANAクラウンプラザホテルグランコート名古屋をご利用くださいまして、誠にありがとうございます。星５つという最高のご評価を賜り、深く御礼申し上げます。このご評価に甘んずることなく今後もサービスの向上に努めてまいります。またのお越しを、スタッフ一同心よりお待ちいたしております。
by A verified traveler
Posted 1 Jul 2024
Easy access as just few minutes walk to Kanayama station.
Staff are nice and efficient, and room is spacious and value for money.
Comment from Hotel Management
2 Jul 2024 by Masae U, Hotel Management
Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya!! Thank you for posting your positive review. It was indeed a pleasure to have you as our guests. We are thrilled to hear your generous review and to see we did not disappoint you! We are very pleased you liked the room, location and staff. A positive guest experience is something our staff takes great pride in, so we value your feedback. Thank you so much again, and we all look forward to welcoming you the next time your travel brings you to Nagoya.
by A verified traveler
Posted 26 Jun 2024 on Hotels
Comment from Hotel Management
27 Jun 2024 by Reservation Team, Hotel Management
先日は当ホテルにお泊りをいただき、誠にありがとうございました。快適にお過ごしいただけたご様子をお伺いし光栄でございます。またのお越しをお待ちしております。
by A verified traveler
Posted 26 Jun 2024
Comment from Hotel Management
27 Jun 2024 by Reservation Team, Hotel Management
先日は当ホテルにお泊りをいただき、誠にありがとうございました。快適にお過ごしいただけたご様子をお伺いし光栄でございます。またのお越しをお待ちしております。
