Ratings based on 323 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Excellent location just a short walk from Nagoya Station and plenty of dining and shopping. Although I am a big fan of 9 hours Capsules sadly this location was a bit too cramped and not as well maintained as other locations. Staff was friendly and helpful however the lounge area on the ground floor isn’t great after the coffee station is closed and the rooftop area is too small and crowded in the evenings. Again, location is really good but not sure I would stay again.
Comment from Hotel Management
30 Nov 2024 by ナインアワーズ名古屋, Hotel Management
Thank you very much for choosing Nine Hours Nagoya Station.We are pleased to hear that you were satisfied with your stay.We will make every effort to ensure your satisfaction the next time you stay with us.We look forward to serving you again.Nine Hours Nagoya Station
by A verified traveler
Posted 25 Nov 2024
The capsule bed aspect was fine but i personally wouldnt stay somewhere like this again. My first impression of the hotel was walking into an elevator full of trash, so that wasnt a great start, but the other areas had seemed decently clean and it didnt happen again the next day. Its not the staff or administrations fault, obviously, but its difficult to sleep due to the noise of everyone else around you. Youd think people woild be better about it, but people are wildly loud when getting up. Loud unexplained banging, loudly opening the door to the room and then leaving it open so you can hear them be loud in the bathrooms nearby, alarms not set to vibrate so everyone has to wake up with them.
Ive learned that i like being able to access my room/luggage whenever i want, as i found it a little awkward not being able to access my locker during cleaning hours (10am to 2pm). Its totally understandable that it works like this, just something to bare in mind. I think a 1 night stay would be okay as you wouldnt be affected by this.
If you snore, do everyone else a favour and stay somewhere else
Comment from Hotel Management
30 Nov 2024 by ナインアワーズ名古屋駅, Hotel Management
Thank you very much for choosing Nine Hours Nagoya Station.Thank you very much for your valuable feedback.We will make every effort to improve your stay so that you will be satisfied the next time you stay with us.We look forward to serving you again.Nine Hours Nagoya Station
by A verified traveler
Posted 19 Nov 2024
It was annoying to traverse the floors because there are two elevators but are only men/women. So, I would sometimes wait too long just to access the capsule or the lounge area. Not convenient.
Comment from Hotel Management
21 Nov 2024 by ナインアワーズ名古屋, Hotel Management
Thank you for using Nine Hours Nagoya Station.Thank you very much for your valuable feedback.We will strive to improve so that you will be satisfied the next time you use our hotel.We look forward to seeing you again.Nine Hours Nagoya Station
by A verified traveler
Posted 24 Oct 2024
The amount of noise by people coming in and out with plastic bags, rolling in luggage and just walking loudly was insane it did not stop at any point during the night. I am talking people being loud at 3:00 am. There are only 6 showers so if you need to get ready during a peak time be aware that you might need to line up. The bed and pillow were hard as rocks and your capsule heats up so much from your own body heat it is uncomfortable. Overall you are better of staying across the street in a hotel. Also I would note that the location is in an alley and about 15 minutes walking from the train station so not even that close to the train station
Comment from Hotel Management
26 Oct 2024 by ナインアワーズ名古屋, Hotel Management
この度はナインアワーズ名古屋駅をご利用いただき誠にありがとうございます。貴重なご意見をいただき誠にありがとうございます。次回ご利用の際はご満足頂けるよう改善に努めて参ります。またのご利用をお待ちしております。ナインアワーズ名古屋駅
by A verified traveler
Posted 20 Oct 2024
Pros
Quiet, neat and inexpensive.
Power outlet in the capsule bed
Cons
Dirty in shower i.e. mold on shower heads.
Worm out shower door pad
Hairs in the capsule bed
Ppl are asked to wear the slipper but a few wear showes. And staff don’t say anything even if they noticed.
Comment from Hotel Management
20 Oct 2024 by ナインアワーズ名古屋, Hotel Management
Thank you for using Nine Hours Nagoya Station.Thank you very much for your valuable feedback.We will strive to improve so that you will be satisfied the next time you use our hotel.We look forward to seeing you again.Nine Hours Nagoya Station
by A verified traveler
Posted 11 Oct 2024
Once you get the hang of the process its pretty straightforward. You can leave your bags there before check-in. When you do check in you get a keycard for your locker.
Separate male and female lifts to take you to separate floors. Lockers and showers on the same floor and lockers big enough for most decent sized cases plus a few extra bags. (if its within limits for shinkansen then it will fit in the locker.). Showers good with shampoo/conditionar/wash provided and a pre-shower cubicle for getting dry and changed. They provide mirrors and hairdryers. You then go to the capsule floors where you cannot make noise. Everyone was respectful and I hardly heard any noise in the night and slept surprisingly well. Pods are reasonably comfy for what they are. They are open at the end with just a blind for privacy and are a decent size so you can move about without feeling restricted at all. A usb chaging port and shelf for your phone. The light has a dimmer. toilets on all pod floors too.
The roof terrace was a nice place to chill, although some major damage to some of the sofas which could have done with being replaced.
Comment from Hotel Management
12 Oct 2024 by ナインアワーズ名古屋, Hotel Management
Thank you for using Nine Hours Nagoya Station.Thank you very much for your valuable feedback.We will strive to improve so that you will be satisfied the next time you use our hotel.We look forward to seeing you again.Nine Hours Nagoya Station
by A verified traveler
Posted 10 Oct 2024
Absolutely fantastic. My first capsule hotel experience and it was perfect. Very clean, safe and easy to use. Would recommend to anybody looking for a bed for the night
Comment from Hotel Management
12 Oct 2024 by ナインアワーズ名古屋, Hotel Management
Thank you very much for using Nine Hours Nagoya Station.All the staff are very happy that you were satisfied.We will do our best to ensure that you are satisfied the next time you use our service.We look forward to seeing you again.Nine Hours Nagoya Station
by A verified traveler
Posted 8 Sep 2024
Awesome experience
Comment from Hotel Management
11 Sep 2024 by Nine Hours Nagoya Station, Hotel Management
Thank you very much for using Nine Hours Nagoya Station.All the staff are very happy that you were satisfied.We will do our best to ensure that you are satisfied the next time you use our service.We look forward to seeing you again.Nine Hours Nagoya Station
by A verified traveler
Posted 4 Aug 2024
Air con very cold at night. Not sound proof.
Comment from Hotel Management
7 Aug 2024 by Nine Hours Nagoya Station, Hotel Management
Thank you for staying at Nine Hours Nagoya Station.We appreciate your valuable feedback.We look forward to your next stay.
by A verified traveler
Posted 2 Jul 2024
I was surprised at how quiet the property was, even though it was so close to Nagoya Station. It was clean, my locker could fit my huge suitcase, it was perfect for my 2 night stay!
Comment from Hotel Management
3 Jul 2024 by Nine Hours Nagoya Station, Hotel Management
Thank you for staying at Nine Hours Nagoya Station.We are so appreciative of your compliments. If you have an opportunity to come to Nagoya again, please stay at Nine Hours Nagoya Station. Thank you.
