Ratings based on 219 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Aug 2024 on Hotels
Good value for money
by A verified traveler from Cape Coral
Posted 24 Jul 2024
by A verified traveler
Posted 20 Aug 2023
I visit the property in 2019 and it was better maintained and breakfast was better. The hotel changed owners and it is not the same quality anymore. They forgot to clean our room, we had at 8.00 am breakfast and where not in the room the whole day, we got clean towels and the reception. Next time I look for another hotel, it is expensive and for that price I find something else.
Comment from Hotel Management
23 Aug 2023 by Marion Marggraff, Hotel Management
Dear Edward,Thank you for taking the time to rate us here.It is a pity that we could not make your stay to your full satisfaction.I formally apologize for the room not being cleaned. I can assure you that this is not up to our standard.It is a pity that you did not like our newly designed, rich breakfast buffet with fresh rolls from bakery Baier from Herrenberg as well as the regional dishes.We will be happy if we can convince you of us during another stay.Friendly greetings from NagoldMarion MarggraffGeneral manager
by A verified traveler
Posted 12 Oct 2020
Comment from Hotel Management
3 Nov 2020 by MM, Hotel Management
Lieber Gast,
es erfüllt uns mit großer Freude, dass Sie sich wohlgefühlt haben und wir Ihnen einen angenehmen Aufenthalt bieten durften. Wir freuen uns auf Ihren nächsten Besuch.
Mit freundlichen Grüßen aus Nagold
Marion Marggraff
Deputy General Manager
by A verified traveler from Brisbane
Posted 5 Jan 2020
This is my second stay at this hotel. It is perfect! close to all amenities of the town. Clean quiet and modern. Great staff also
Comment from Hotel Management
28 Feb 2020 by MM, Hotel Management
Dear Nick,
Thank you for taking the time to rate us here.
Nice that you liked it with us! I am happy to pass on your praise to the team.
We look forward to welcoming you back soon.
Kind regards from Nagold
Marion Marggraff
Deputy general manager
by A verified traveler from Bonita springs Fl
Posted 28 Oct 2019
Wonderful location !! Close by shopping , restaurants and Train station.
Comment from Hotel Management
23 Dec 2019 by Marion Marggraff, Hotel Management
Dear Guest,
Thank you for the very good rating you gave our hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon!
Kind regards from Nagold
Marion Marggraff
Deputy General Manager
by A verified traveler
Posted 18 May 2019 on Hotels
Comment from Hotel Management
25 Dec 2019 by Marion Marggraff, Hotel Management
Lieber Gast,
vielen Dank für die sehr gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Mit freundlichen Grüßen aus Nagold
Marion Marggraff
Deputy General Manager
by A verified traveler from Singapore
Posted 14 Jan 2019
The hotel is located in a rather central area that's good for exploring the Black Forest! The facilities are very modern while the rooms are very clean and cosy! The rooftop sauna has a great view of the town, it's quite a fantastic place to just lay back and chill! The service attitude of the staff there was excellent and they accommodated all of our requests with a smile, a big thumbs up to them! :)
Comment from Hotel Management
15 Feb 2019 by ibis Styles Nagold, Hotel Management
Dear Eugene,
We very much appreciate your comments regarding your stay at the ibis Styles Nagold.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely
by A verified traveler
Posted 7 Jan 2019
Really nice hotel in the centre of town. Friendly staff
Comment from Hotel Management
9 Jan 2019 by ibis Styles Nagold, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
by A verified traveler
Posted 27 Nov 2018
Comment from Hotel Management
11 Jan 2019 by ibis Styles Nagold, Hotel Management
Lieber Gast,
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste.
Mit freundlichen Grüßen,
