8/10 Good
Elaine
Traveled with group
Sep 18, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looked great from the outside. Inside reception was also nice but carpet on stairs a bit grubby, but dogs were allowed in the hotel so not a surprise. Reception staff amazing, extremely helpful, kind & nothing was too much trouble. The same can be said about the breakfast staff & cleaners, a really professional & helpful team. The room on the other hand I found a bit annoying. A bath in the room where you sleep, quirky but ok I can let that go but a window between the bedroom & the shower so you have a birds eye view wasn't really my thing. My other friend's room had a clear section in the door to the bathroom so you could see when someone was on the toilet. Ok for some couples but not between friends. The other thing only 1 mirror in the bathroom, no other mirrors which is crazy especially if someone is using the shower. There needs to be another bin & tissues in the sleeping area. Hanging space is ok but hardly any drawer space so this can be a bit tricky but certainly not a deal breaker. Sockets with USB ports would be helpful but again not a necessity. The staff absolutely make this hotel work they really are a credit to the place. It's situated close enough to shops, restaurants, the lake etc. only a short walk & you're in the hustle of the town. It's a truly magical place to stay. It's beautiful, people are friendly & the limoncello spritz are a necessity! Overall if you use the hotel as a base it works very well, it just needs a few tweaks.
Elaine
Stayed 4 nights in Sep 2024