Ratings based on 37 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2024
by A verified traveler
Posted 10 Oct 2024
We’ve just spent two wonderful nights, here, and everything has been perfect. The hotel is miles from anywhere so you either need a car or use the hotel shuttle bus to ferry you to and from the nearest station. The staff are so friendly and helpful. The highlight was the traditional Japanese meals served in a private dining area. Every course (they kept on coming) is a wonderful new ‘taste surprise’. We also hired the private Onsen, for an hour; another new experience. If you like being well looked after and being away from the hustle and bustle of the cities, this is for you!
by A verified traveler
Posted 27 Sep 2024
Amazing experience, perfect place to relax and enjoy some traditional Japanese food and accommodation. Highly recommended.
by A verified traveler
Posted 12 Jul 2024
by A verified traveler
Posted 26 Nov 2023
Nice hotel located in the mountain with a beautiful outdoor hot spring.
by A verified traveler
Posted 25 Nov 2023
I stayed two nights here to see magome and tsumago. The hotel was the best hotel of my trip in Japan offering traditional japanese breakfast and dinner as well as a wonderful onsen. The staff was incredible and kind helping me even though I cannot speak Japanese. I cannot recommend this Hotel enough if you are planning on visiting this part of the Nakasendo Trail.
by A verified traveler
Posted 27 Oct 2023 on Hotels
by A verified traveler
Posted 15 Sep 2019
Interesting remote location with shuttle bus service to/from Tsumago and Nagiso, but only at 910 and 950am and 410 and 510 pm. The amenities did not seem to be of a good quality as at other inns in this range. The kaiseki meal seemed less sophisticated than I've had, perhaps because it did use all local ingredients, including deer, horse and ayu fish. However the meal did include excellent wagyu beef for at-table grilling. Dinner is served in private sections in the banquet hall, not in the room.. Overall, a satisfactorily quiet, restful, comfortable place to stay.
by A verified traveler
A good pause
Posted 6 Sep 2019 on HotelsGood good. Good service and amazing Vallet.
by A verified traveler
Posted 23 Jul 2019 on Hotels
