Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
Excellent location, good dining options nearby, breakfast was excellent, hotel staff helpful. Rooms were a good size, exceptionally clean.
Comment from Hotel Management
29 Dec 2024 by Hotel New Nagasaki, Hamada, Hotel Management
Dear Ms. karen,Thank you for staying at Hotel New Nagasaki. We are very happy to read your post and to hear that you were satisfied with your stay. We will continue to work hard to improve our services and appreciate your continued patronage. Thank you very much for taking the time out of your busy schedule to write your comment. All of our staff are looking forward to your next visit.
by A verified traveler from Calgary
Posted 20 Dec 2024
Had a nice stay. Good location. Mattresses were cheaper. Rooms facing the main road were loud at night. Great front desk staff. Close to a great food court and food outlets mall!
Comment from Hotel Management
26 Dec 2024 by Hotel New Nagasaki, Hamada, Hotel Management
Dear Mr./Ms. Colin,Thank you very much for staying at Hotel New Nagasaki. We are very happy to hear that you were satisfied with the location of our hotel and the service of our staff. We will continue to strive to improve, and we appreciate your continued patronage. Thank you very much for taking the time out of your busy schedule to write a comment. All of our staff are looking forward to your next visit.
by A verified traveler
Posted 19 Dec 2024
internet shall improve
Comment from Hotel Management
26 Dec 2024 by Hotel New Nagasaki, Hamada, Hotel Management
Dear Mr./Ms. Kawai,Thank you for staying at Hotel New Nagasaki. We will use your comments as a reference to improve our services in the future. Thank you very much for taking the time out of your busy schedule to write your comment. All of our staff are looking forward to your next visit.
by A verified traveler
Posted 9 Dec 2024
Loved the amazing staff and their help with booking restaurants, helping on directions and on the great room keeping. Room comes with everything you need for a comfortable stay but is quite dated, reminiscent of the 2000s. Hope they would do a facelift one day.
Comment from Hotel Management
13 Dec 2024 by Hotel New Nagasaki, Hamada, Hotel Management
Dear Mr./Ms. Bock Yang,Thank you for staying at Hotel New Nagasaki. We would also like to thank you for your kind words regarding our staff's customer service. We will use your comments as a reference to make our stay more comfortable. Thank you very much for taking the time out of your busy schedule to write your comment. All of our staff are looking forward to your next visit.
by A verified traveler
Posted 9 Nov 2024
Great location right next to the Amu Plaza and JR Nagasaki Station with lots of dining options and shopping. Walking distance to the Twenty-Six Martyrs Museum, St. Philip and Nakamachi Churches. Public buses and electric trams for transportation were out in front, but we chose to drive our rental car for sightseeing. Recommend studying the map and directions on the hotel's website to get to their parking garage entrance as it may be a bit confusing and challenging at first.
Comment from Hotel Management
14 Nov 2024 by Hotel New Nagasaki, Hamada, Hotel Management
Dear Mr./Ms.Cynthia,Thank you for staying at Hotel New Nagasaki. We would also like to thank you for your compliments regarding the hotel's location. We will continue to work hard to improve our services and appreciate your continued patronage. Thank you very much for taking the time out of your busy schedule to write your comment. All of our staff are looking forward to your next visit.
by A verified traveler from New York
Posted 24 Oct 2024
This hotel is located right beside the train station. Just a few minutes walk to get there. The free shuttle bus driving up to the peak to see the night light, pick up and return right at the hotel entrance. You can walk from the hotel to most of the sight seeing spots; even by taxi, the fare is so affordable. Don’t forget to dine at the local seafood restaurant across the street. You can grill your shell fish, or eat them raw as sashimi- so fresh and tasty, especially when drinking plum wine with soda - a memorable experience.
Comment from Hotel Management
25 Oct 2024 by Hotel New Nagasaki,Hamada, Hotel Management
Dear Mr./Ms. Ida,Thank you very much for staying at Hotel New Nagasaki. We would also like to thank you for your compliments regarding the location of our hotel. We are very happy that you enjoyed your trip to Nagasaki. We will continue to strive to improve our services, so we appreciate your continued patronage. Thank you very much for taking the time out of your busy schedule to write a comment. All the staff are looking forward to your next visit.
by A verified traveler
Posted 23 Oct 2024
by A verified traveler
Posted 22 Oct 2024
This hotel is about 3 minutes walk from the train station so a great location for getting around. It’s also equidistant by tram from Glovers Garden in one direction and the Peace park and the museum in the other, so a perfect location. The room was big, with lovely big comfortable beds, the bathroom had a great shower with lots of hot water. The room and bathroom were spotlessly clean. There was a kettle, nespresso machine and fridge in the room, so a very comfortable stay. Would definitely recommend.
Comment from Hotel Management
25 Oct 2024 by Hotel New Nagasaki, Hamada, Hotel Management
Dear Mr./Ms.Annette,Thank you for staying at Hotel New Nagasaki. We would also like to thank you for your compliments regarding the hotel's location and guest rooms. We will continue to work hard to improve our services and appreciate your continued patronage. Thank you very much for taking the time out of your busy schedule to write your comment. All of our staff are looking forward to your next visit.
by A verified traveler
Posted 2 Oct 2024 on Hotels
by A verified traveler
Posted 2 Oct 2024 on Hotels
