Ratings based on 440 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Oct 2024
Great breakfast, nice clean rooms. Easy access to the trams.
Comment from Hotel Management
10 Oct 2024 by Front desk staff:CHEN, Hotel Management
Thank you very much for staying at Hotel H2 Nagasaki.We are very happy to receive such a good review. We are also pleased that you were satisfied with the breakfast. Thank you for your feedback regarding the room. We will continue to strive to provide clean rooms in the future.Please stay at Hotel H2 Nagasaki again if you have the opportunity.Thank you
5 out of 5
by A verified traveler

Posted 24 Sep 2024
Does have a nice sento
Comment from Hotel Management
24 Sep 2024 by フロント担当:井上, Hotel Management
この度はホテルエイチツー長崎にご宿泊誠にありがとうございます。高評価いただき感謝申し上げます。少しでもゆっくりとお過ごししていただけたのなら幸いでございます。またご縁がございましたらぜひご利用くださいませ。
4 out of 5
by A verified traveler

Posted 7 May 2024
This hotel is in an amazing location! It is a 20min walk from Nagasaki Train Station, a 12min walk to Nagasaki Port Terminal, and is located across the road from a huge shopping arcade in Nagasaki city. The staff were extremely polite and attended to all of our needs at all hours of the day. The rooms are small, but very clean and soundproof, so we did not hear our neighbours at all. The rooms also have Western-style showers. The hotel breakfast cost AUD$13 per person, and is small in terms of variety, but convenient and delicious. The hotel is also located around the corner from a major bus stop, which has an airport bus that takes you straight to Nagasaki airport. I highly recommend you stay at this hotel. My partner and I will definitely be staying here again upon returning to Nagasaki.
Comment from Hotel Management
7 May 2024 by フロント担当:井上, Hotel Management
Thank you very much for staying with Hotel H2 Nagasaki again. We truly appreciate your kind words. We are delighted that our central location was convenient for your sightseeing and transportation needs. We are also pleased that you enjoyed our sandwich buffet featuring homemade bread. Please do not hesitate to stay with us again when you visit Nagasaki in the future.
5 out of 5
by A verified traveler

Posted 12 Apr 2024 on Hotels
Comment from Hotel Management
13 Apr 2024 by フロント:松尾, Hotel Management
当ホテルのご利用ありがとうございました。お忙しい中、高評価を頂き感謝申し上げます。お客様のまたのご利用を、心よりお待ち申し上げております。ありがとうございました。
5 out of 5
by A verified traveler

Posted 17 Mar 2024 on Hotels
Comment from Hotel Management
17 Mar 2024 by フロント担当:入山, Hotel Management
ありがとうございます!素晴らしいと感じていただけて嬉しいです。またのご利用お待ちしております。
5 out of 5
by A verified traveler

Posted 25 Feb 2024
The area was nice, but the expensive parking was very annoying. The hotel has no parking lots, so you have to use city parking lots. Take the train if possible, for one night of parking it was around 3500 yen.
Comment from Hotel Management
26 Feb 2024 by フロント担当:井上, Hotel Management
Thank you very much for choosing to stay at Hotel H2 Nagasaki. We sincerely appreciate your positive feedback. However, we regret to inform you that our hotel does not have a dedicated parking lot, causing inconvenience. We apologize for any inconvenience this may have caused. We have provided information about several paid partner parking lots on our official website, and we recommend utilizing those options. We appreciate your time in posting your feedback.
5 out of 5
by A verified traveler

Posted 21 Feb 2024
Hotel was really pretty with a great staff and excellent location right across the street from Chinatown. The onsen was nice to come home to after touring Nagasaki.
Comment from Hotel Management
22 Feb 2024 by フロント担当:井上, Hotel Management
Thank you very much for choosing to stay at Hotel H2 Nagasaki. We truly appreciate your positive feedback. We are delighted to hear that you thoroughly enjoyed your trip to Nagasaki. We hope to have the pleasure of serving you again in the future. If you have the opportunity, please consider staying with us again.
5 out of 5
by A verified traveler

Posted 17 Nov 2023
Super friendly and very accommodating
Comment from Hotel Management
18 Nov 2023 by フロント担当:山崎, Hotel Management
Thank you for your review. Thank you for the staff's response. I enjoyed reading it.We look forward to seeing you again when you come to Nagasaki.Google 翻訳で開く•フィードバック
4 out of 5
by A verified traveler

Posted 15 Nov 2023 on Hotels
Comment from Hotel Management
16 Nov 2023 by フロント担当:野田, Hotel Management
この度はホテルエイチツー長崎へのご宿泊頂き誠にありがとうございます。またお目にかかれますこと心よりお待ちしております。
5 out of 5
by A verified traveler

Posted 13 Nov 2023
Central location to everything. Chinatown, dejima are super close. Free laundry service. New and clean room. Very good hotel.
Comment from Hotel Management
14 Nov 2023 by フロント担当:井上, Hotel Management
Thank you very much for staying at Hotel H2 Nagasaki.Thank you very much for your compliments towards our hotel.We hope that you were able to spend your time on this trip as comfortably as possible.If you have a chance, please use us again.