Ratings based on 132 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
The complimentary breakfast was excellent!
Comment from Hotel Management
17 Dec 2024 by inada, Hotel Management
Thank you very much for using Hotel Concerto Nagasaki. We are pleased to receive your feedback regarding the breakfast. We look forward to welcoming you again.
by A verified traveler
Posted 30 Nov 2024
Wonderful service but you needed to book the Japanese breakfast 2 days in advance so the first morning only a salad bar(good though). There is also a steep step from the door up to bathroom down again to the room - uncarpeted so easy to slip off. No English channels on cable either. Cheaper rooms have neighbors right in front of your room so the can see in at night.
Comment from Hotel Management
10 Dec 2024 by inada, Hotel Management
Thank you for using Hotel Concerto Nagasaki.We apologize for any inconvenience caused regarding breakfast. We will work to quickly accommodate your requests.As you mentioned, there are steps in all guest rooms regarding the interior and view from the windows. In addition, there is no view from the windows as an apartment building is adjacent. We hope you will understand.Thank you for sharing your honest feedback. All of our staff will continue to work hard to ensure that our guests are satisfied.
by A verified traveler
Posted 20 Nov 2024
Much larger than expected. I hadn't realised it was a former love hotel, so the bathroom has a proper jacuzzi bath and the soundproofing is perfect. Everything was clean and no complaints about the service either.
Comment from Hotel Management
21 Nov 2024 by inada, Hotel Management
Thank you for staying at Hotel Concerto Nagasaki. We are relieved to hear that you were satisfied with your stay.Thank you for taking the time to post a review.We hope to see you again in the future.
by A verified traveler
Posted 11 Nov 2024
Nice facility and roomy.
Comment from Hotel Management
11 Nov 2024 by inada, Hotel Management
Thank you very much for using Hotel Concerto Nagasaki. We look forward to seeing you again.
by A verified traveler
Posted 30 Sep 2024 on Hotels
Comment from Hotel Management
1 Oct 2024 by inada, Hotel Management
Thank you very much for using Hotel Concerto Nagasaki.We look forward to seeing you again.
by A verified traveler
Posted 14 Sep 2024 on Hotels
Comment from Hotel Management
17 Sep 2024 by inada, Hotel Management
この度はホテルコンチェルト長崎をご利用いただき誠にありがとうございます。またの機会がございましたらご来館をお待ちしております。
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by inada, Hotel Management
この度はホテルコンチェルト長崎をご利用いただき誠にありがとうございます。また、高評価な口コミ投稿に大変感謝しております。またの機会がございましたらぜひご来館をお待ちしております。
by A verified traveler
Posted 16 Jun 2024 on Hotels
Comment from Hotel Management
24 Jun 2024 by inada, Hotel Management
この度はホテルコンチェルト長崎をご利用いただきありがとうございます。高評価な投稿に感謝申し上げます。またの機会がございましたらご来館をお待ちしております。
by A verified traveler from Sudbury
Posted 4 Jun 2024
Comment from Hotel Management
23 Jul 2024 by inada, Hotel Management
Thank you very much for using Hotel Concerto Nagasaki. looking forward to seeing you coming again
by A verified traveler
Posted 23 Apr 2024
A very clean and spacious room.
Rich breakfast!
Comment from Hotel Management
29 Apr 2024 by yamauchi, Hotel Management
Thank you very much for choosing Hotel Concerto Nagasaki.Thank you for your compliments on our guest rooms and breakfast.The entire staff is honored to receive such a high evaluation.We will continue our efforts to satisfy our guests in the future.We look forward to having the opportunity to serve you again.
