See all properties

Candeo Hotels Nagasaki Shinchi Chinatown

3.0 star property
Hotel with a full-service spa, steps from Nagasaki Dejima

Choose dates to view prices

Photo gallery for Candeo Hotels Nagasaki Shinchi Chinatown

Public bath
Public bath
Lobby
Building design
Exterior
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Hair dryer
Bathrobes
Bidet
  • 21 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Corner Twin Room with Sofa Bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Corner Twin Room with Sofa Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Shower/tub combination
Bidet
Hair dryer
  • 21 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Corner Twin Room, Non Smoking

Blackout drapes, free WiFi, bed sheets

Corner Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
Electric kettle
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room, Non Smoking

Blackout drapes, free WiFi, bed sheets

Queen Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Shower/tub combination
Private bathroom
Bidet
  • 21 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Front of property

THE GLOBAL VIEW Nagasaki

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 354 reviews
THE GLOBAL VIEW Nagasaki
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Dozamachi 3-12, Nagasaki, Nagasaki, 850-0841

What's nearby

  • Nagasaki Dejima - 2 min walk - 0.2 km
  • Hamanomachi Arcade - 3 min walk - 0.3 km
  • Shianbashi Alley - 6 min walk - 0.5 km
  • Glover Garden - 15 min walk - 1.3 km
  • Oura Church - 16 min walk - 1.4 km

Getting around

  • Nagasaki Station - 20 min walk
  • Nagasaki Airport (NGS) - 36 min drive

Restaurants

  • ‪岩崎本舗西浜町店 - ‬1 min walk
  • ‪餃子の王将浜の町店 - ‬3 min walk
  • ‪西湖 - ‬2 min walk
  • ‪楊家菜房翠獅庭 - ‬2 min walk
  • ‪福寿 - ‬1 min walk

About this property

Candeo Hotels Nagasaki Shinchi Chinatown

Hotel near Nagasaki Dejima
Located close to Megane Bridge and Oura Church, Candeo Hotels Nagasaki Shinchi Chinatown provides a full-service spa. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), smoke-free premises, and a 24-hour front desk
  • An elevator and a vending machine
  • Guest reviews give good marks for the helpful staff and overall condition
Room features
All 207 rooms offer comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,530 per person

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Nagasaki Shinchi Chinatown Hotel
Candeo Hotels Nagasaki Shinchi Chinatown Nagasaki
Candeo Hotels Nagasaki Shinchi Chinatown Hotel Nagasaki

Frequently asked questions

Is Candeo Hotels Nagasaki Shinchi Chinatown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Candeo Hotels Nagasaki Shinchi Chinatown?

Candeo Hotels Nagasaki Shinchi Chinatown doesn't offer parking.

What time is check-in at Candeo Hotels Nagasaki Shinchi Chinatown?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Candeo Hotels Nagasaki Shinchi Chinatown?

Check-out is at 11:00 AM.

Where is Candeo Hotels Nagasaki Shinchi Chinatown located?

Located in Nagasaki Chinatown, this spa hotel is within a 10-minute walk of Nagasaki Dejima and Megane Bridge. Glover Garden and Oura Church are also within 1 mi (2 km). Nagasaki Station is 20 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Candeo Hotels Nagasaki Shinchi Chinatown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 332 out of 553 reviews
Rating 8 - Good. 168 out of 553 reviews
Rating 6 - Okay. 42 out of 553 reviews
Rating 4 - Poor. 8 out of 553 reviews
Rating 2 - Terrible. 3 out of 553 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

My family of 3 loved staying at the Candeo Nagasaki! The rooms were a little small but very efficiently laid out with a fantastic view. The view from the outdoor onsen was beautiful and we used every night. We loved being so close to Chinatown and there were many amazing restaurants within walking distance.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Very nice hotel in nice location. Close to China town and local convenient stores. It was a little difficult to pull up and take items out of your car if you are driving, but that’s only bc the road is very narrow leading to the hotel. the parking garage they suggest is very close though. The staff were very friendly and our rooms were nice and clean. Nice onsen area. We would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Love staying here—thank you!
Stayed 4 nights in Nov 2024

8/10 Good

Ian

Nice hotel close to centre
Stayed 3 nights in Nov 2024

10/10 Excellent

Junpei

良かった点は、①清潔なところ、②新地中華街のバスセンターが近く空港からのアクセスが良い点(バス停から徒歩5分ほど)、③最上階に大浴場・露天風呂付きがある点です。ゆったり市内の旅行を楽しみ、夜に大浴場に入れるのは最高でした。 There are three recommended points. Firstly, cleanness. The hotel has been built in March 2020. That's why room and facility are very clean. Secondly, good access from bus stop of Chinese town. So, it's convenient for visitors from Nagasaki airport. I can strongly reccomend thoes who want to have easy access from airport. In addition, there are many famous Chinese restaurants. It's also good. Lasty, large public bath and sauna. There are two public bath, one indoor and one outdoor. Visitors can relax and relieve their stress and fatigue of traveling. After traveling in Nagasaki city and enjoying dinner, having good bath experience will make you relax.
Stayed 2 nights in Feb 2025

8/10 Good

Heather

We stayed here for one night and the staff was amazing. For us the location was great as it was very close to my daughter’s apartment.
Stayed 1 night in May 2024

10/10 Excellent

AYUMI

Good access to almost every spots for sightseeing in Nagasaki city
Stayed 2 nights in May 2024

10/10 Excellent

LIOR

Very nice brand, overall it’s a great hotel. I had a problem with my room and was reviving unprofessional service from the front desk. Other then that - all want well
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Excellent breakfast buffet. Kind staff. Wonderful Japanese relaxation spa.
Stayed 4 nights in Jun 2024

10/10 Excellent

Leong

Conveniently located just within walking distance (200M or less from the shopping district and Chinatown) . Nice hotel situated conveniently. Carpark is just beside. 1200 Yen parking a night.
Stayed 1 night in Aug 2024

10/10 Excellent

Vicky

Candeo Can Do!!
Candeo was clean, staff and services were great and super comfortable. Great location adjacent to Chinatown, not too far from Nagasaki train station. Sauna and Onsen-like heated pools on the roof were perfect for starting and/or ending your day. The price was insane! I would have expected to pay much more for the quality.
Stayed 2 nights in Oct 2024

10/10 Excellent

Quinn

Very clean and friendly staff. Recommend 10/10.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Great location. Walking distance to the tram and the Main Street. Parking is a bit confusing, need to use the parking lot next to the hotel, not at the hotel building. Then ask the front desk for a discounted parking tickets for the specific parking lot. Little bit complicated.
Stayed 1 night in Sep 2024

8/10 Good

Yusa

Location, amenities and services were excellent! We loved spa especially. It was very close to the tram station and Chiba town which were very convenient. 1 thing we were surprisingly disappointed was that there were no drawers and real closet. Our room was not that big so it was struggle to open the suitcases to take out or put in our clothes everyday. Bed was firm and very comfortable. Overall, it was a positive experience.
Stayed 3 nights in Sep 2024

6/10 Okay

Franck van den

Nice new modern building but no pool. Sauna is nude . Breakfast is always with cue, we did 7:30 and 08:30 and 09:30. Waiting everywhere 30 minutes.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dorian

Great location, beautiful hotel
Amazing hotel in the heart of Chinatown, walking distance to most of the sights in the city. The rooms are nice and quite large by Japanese standards. The views from the open air bath are amazing. Just think it is a nonsense in 2024 to forbid the people with tattoos from using the baths. Parking is quite easy but not within the hotel premises.
Stayed 1 night in May 2024

8/10 Good

kim

good~!
Stayed 1 night in May 2024

10/10 Excellent

Marco Antonio

The Candeo Hotel is the best option if you want to stay near the Chinatown area of Nagasaki. The bus stop is about 3-4 min from the hotel, and you can easily move to other city points. The staff was kind and helped us during the check-in process. The room was really nice and comfortable, suitable for a three-person group. It might be crowded if you are traveling with huge luggage. The hot spring was really cool and had an excellent sauna. However, there were few lockers available.
Stayed 1 night in May 2024

10/10 Excellent

Mark

The Candeo Hotel in China Town Nagasaki was one of the best hotel experiences my husband and I ever had. The hotel is clean and was so quiet, I thought we were the only guests there, but in fact there were so many! I know because evening when we returned to our hotel room, there would be a silk bag filled with new towels, silk pajamas and house slippers, and fresh bottles of water hanging on the door knobs of all the checked-in guests on our floor...and there were many many bags, but the rooms are so quiet, you would never have known! The front guest staff are so kind and helpful and polite, assisting with the tiniest of requests with the most attentive warm care and concern. One of the front desk angels asked if we wanted her to call us a taxi to take us to the airport, which she did. But when the taxi arrived and seemed to go pass the hotel entrance, the hotel staff ran out of the hotel in her uniform and high heels to chase down the taxi for us!! She apologized for the taxi, smiled, bowed many times to us and thanked us for our patience and understanding!! These people are the sweetest, kindest, most respectful hotel staff you will ever meet! Do yourselves a favor and book your stay at the Candeo. You will not regret any part of your decision, and it will add so much peace, pampering, and enjoyment to your trip! Thank you, Candeo angels for the best hotel experience of our lives! Much aloha, Mark & Rochelle Alo - Maui, Hawaii
Stayed 4 nights in Jul 2024

2/10 Terrible

Ramin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Racism at Candeo towards Americans! If you are American or look like you could be, it would be in your best interest to stop and read this review. I am a platinum member with Expedia and this is the first time in 20 years that I have written a bad review. I booked a hotel room for over a week at this hotel. The OWNER, at least she claimed she was, showed an obvious and deliberate prejudice towards me when all I asked was to please ask the neighbors to not yell at 1am in the morning. For 4 nights I went up and spoke to her, and for four nights she laughed and handed me the phone number to the police, the proceeded to ignore me. When I cancelled the rest of my nights at the hotel and lost my money, she smiled and watched while I left. Insult to injury! I contacted Candeo corporate offices via email 5 times, in hopes for some understanding to what took place at this one hotel and this lady calling herself the OWNER. It’s been 2 weeks and nobody had replied back. Because they did not reply back, I am assuming that they were okay with her treatment of foreigners that were not Asian. Racism should not be experienced ever, I hope that this spares future travelers the experience I had.

10/10 Excellent

yoshiji

綺麗に掃除されています。テレビも大きいです。朝食は品数が多いです。３泊しましたが、毎日ちょっとずつ変わっていました。
Stayed 3 nights in Mar 2025

10/10 Excellent

maiko

綺麗なホテルでした。お風呂もよかったです。
Stayed 2 nights in Feb 2025

8/10 Good

??

一人旅です。景色は求めていなかったのでセミダブルの部屋でゆったりでき満足です。 大浴場もあり新しくきれいなホテルで宿泊はとても満足です。 朝食は美味しかったのですが、正直コスパは良くないかと。 近くに中華街やちゃんぽんの店、コンビニ、大手レストラン等お店には不自由しないのでそちらで済ませても良かったかもしれません。
Stayed 1 night in Feb 2025

10/10 Excellent

Shunsuke

Stayed 1 night in Feb 2025

6/10 Okay

Terrence

Stayed 3 nights in Dec 2024