Ratings based on 976 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Conveniently located near restaurants, convenience stores, bus and train stations.
There is a queue when waiting for the washing machine as there are only 2 available.
Comment from Hotel Management
20 Nov 2024 by 相鉄フレッサイン長野駅善光寺口, Hotel Management
Thank you very much for choosing our hotel.We are very pleased to hear your compliments about our hotel's location.We apologize for the inconvenience caused by the lack of two washing machines.We look forward to welcoming you again.
by A verified traveler
Posted 19 Nov 2024
ใกล้สถานี ใกล้ดองกี้ ถ้าขับรถมามีลานจอดรถหลายที่ให้จอด ใกล้ๆ เดินได้สะดวกเลย แนะนำเลือกลานที่ค่าที่จอดเหมาทั้งคืนไม่แพงค่ะ รร.มีamenity ให้หยิบมากมาย มีที่ม้วนผม ที่หนีบผมให้ยืมเพิ่มเติมค่ะ อาหารเช้าสไตล์รร.ญี่ปุ่น ครบ อร่อย อิ่ม ประทับใจค่ะ
Comment from Hotel Management
19 Nov 2024 by Sotetsu Fresa Inn Nagano, Hotel Management
Thank you very much for choosing our hotel. We are very pleased to receive many compliments from you.We are looking forward to serving you again!
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by 相鉄フレッサイン長野駅善光寺口, Hotel Management
この度は数ある宿泊施設の中から相鉄フレッサイン長野駅善光寺口をお選びいただき誠にありがとうございます。高評価をいただき大変恐縮に存じます。今後ともご満足いただけるようスタッフ一同精進して参りますのでぜひまたお越しくださいませ。
by A verified traveler
Posted 8 Nov 2024
Very well connected to the train station. Has a donki nearby!
Comment from Hotel Management
8 Nov 2024 by 相鉄フレッサイン長野駅善光寺口, Hotel Management
Thank you for your high rating!Please come again.
by A verified traveler from Chama
Posted 30 Oct 2024
A short walk from the train station to the hotel. Convenient for everything!
Comment from Hotel Management
1 Nov 2024 by Sotetsu Fressa Inn Nagano, Hotel Management
Thank you for staying with us.We are glad that you were pleased with the location of our hotel.We are looking forward to seeing you again.
by A verified traveler
Posted 28 Oct 2024
Great place to stay, short walk from the main train station and other transportation.
Comment from Hotel Management
28 Oct 2024 by Sotetsu Fresa Inn Nagano, Hotel Management
Thank you for staying with us.We are glad that you were pleased with the location of our hotel.We are looking forward to seeing you again.
by A verified traveler
Posted 14 Oct 2024
Convenient location near the train station, donki is just downstairs for shopping. Despite the room is abit small, the bed and pillow are super comfortable
Comment from Hotel Management
15 Oct 2024 by Sotetsu Fresa Inn Nagano, Hotel Management
Thank you for staying with us.We are glad that you seemed to be pleased with our hotel.We are looking forward to seeing you again.
by A verified traveler
Posted 30 Sep 2024
The hotel and rooms were clean. There’s a karaoke place in the building (separate business) which was good to go to with our kids after dinner. A lot of places to eat, a don quijote and a mall across the bridge. A few steps from Nagano train station.
We accidentally left an item in our room and the staff assisted in shopping the item to our next hotel.
Comment from Hotel Management
30 Sep 2024 by Sotetsu Fresa Inn Nagano, Hotel Management
Thank you for your staying with us.We are glad that you seemed to be pleased with our hotel.We are looking forward to seeing you again.
by A verified traveler from FOTAN
Posted 18 Jul 2024
Comment from Hotel Management
20 Jul 2024 by Sotetsu Fresa Inn Nagano-Zenkoujiguchi, Hotel Management
Thank you so much for your stay with us.We are looking forward to seeing you again!.
by A verified traveler
Posted 18 Jul 2024
Close to train station, small but nice room and has everything you need.
Comment from Hotel Management
18 Jul 2024 by 相鉄フレッサイン長野駅善光寺口, Hotel Management
Thank you very much for staying at our hotel. We are very grateful that our guest rooms and free amenities were satisfactory for our international guests. We hope to have another opportunity to stay with you again.
