Ratings based on 181 Verified Reviews
2.9 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024 on Hotels
Comment from Hotel Management
12 Jun 2024 by ホテルセレクトイン長野NF 児玉 , Hotel Management
この度は当ホテルをご利用頂きまして誠にありがとうございます。お忙しい中貴重なご評価をご投稿くださいまして重ねて御礼申し上げます。お客様にまたお会いできる日をスタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 14 Feb 2024
The breakfast was delicious!
Comment from Hotel Management
15 Feb 2024 by Hotel Select Inn Nagano Kobayashi, Hotel Management
Thank you very much for using our hotel.All of our staff members are very happy to hear that you were satisfied with the breakfast.If you have the opportunity to use Hotel Select Inn Nagano again, we would appreciate your continued support.All of our staff are looking forward to seeing you again.
by A verified traveler
Posted 19 Dec 2023
No onsite laundry. Room locks frequently not working
Comment from Hotel Management
20 Dec 2023 by Hotel Select Inn Nagano Kobayashi, Hotel Management
Thank you very much for using our hotel.We apologize for any inconvenience caused to you regarding the laundry and keys.We sincerely listen to the comments we receive from our customers, and strive to improve where we can. All of our staff will continue to work hard every day to ensure that as many customers as possible can spend their time comfortably and with peace of mind.Thank you very much for taking the time out of your busy schedule to post your valuable comments.All of our staff are looking forward to seeing you again.
by A verified traveler
Posted 17 Jun 2023
Comment from Hotel Management
17 Jun 2023 by ホテルセレクトイン長野NF 児玉 , Hotel Management
この度は当ホテルをご利用頂きまして誠にありがとうございます。お忙しい中貴重なご投稿を頂きまして重ねて御礼申し上げます。今後も多くのお客様にご満足頂けるようにスタッフ一同日々サービス向上や館内の美化に努め、精進して参ります。お客様にまたお会いできる日をスタッフ一同心よりお待ち申し上げております。
by A verified traveler from Dunwoody
Posted 8 May 2023
Comment from Hotel Management
29 May 2023 by ホテルセレクトイン長野NF 児玉 , Hotel Management
この度は当ホテルをご利用頂きまして誠にありがとうございます。お忙しい中貴重なご投稿を頂きまして重ねて御礼申し上げます。今後も多くのお客様にご満足頂けるようにスタッフ一同日々サービス向上や館内の美化に努め、精進して参ります。お客様にまたお会いできる日をスタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 28 Apr 2023 on Hotels
Comment from Hotel Management
30 Apr 2023 by ホテルセレクトイン長野 小林, Hotel Management
この度は当ホテルをご利用頂きまして誠にありがとうございます。またお忙しい中高いご評価をご投稿頂きまして重ね御礼申し上げます。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 3 Feb 2020
Quite small room but it was all we needed for our stay. Basic, clean, safe and comfortable. Really well situated. Great staff. Basic breakfast but enough to get you through the morning.
Comment from Hotel Management
26 May 2020 by フロント, Hotel Management
Thank you for visiting our hotel.
We would like to thank you again for your valuable feedback during your busy schedule.
All the staff are very pleased to hear the compliments from our customers.
All the staff will continue to improve the service day by day so that more customers, including customers, will want to stay again and aim to make a better hotel.
We look forward to seeing you again soon.
by A verified traveler
Posted 23 Jan 2020 on Hotels
by A verified traveler from Sydney
Posted 2 Jan 2020
For those need a parking spot, this hotel doesnt have a free one. Staff and service are just okay. Room is pretty dull even turn all the lights on foe sometimes. There are pretty much thick dust everywhere. Sheet and mattress feel Unclean. Nothing good to recommend and no way of going to visit once more. :(
Comment from Hotel Management
26 May 2020 by フロント, Hotel Management
Thank you for visiting our hotel.
We sincerely apologize for the inconvenience caused by the poor cleaning and inspection of the guest rooms.
We take the words of our customers very seriously, and make every effort to clean and inspect them again.Be careful not to make them feel uncomfortable, and make sure that they are comfortable to our customers. All the employees will devote themselves to staying overnight.
Thank you for your valuable comments.
by A verified traveler
Posted 9 Apr 2019 on Hotels
